Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 15, 2019

i used this app to help create pop up ads works great however theirs always an ad on bottom.
if you pa

Overstock Footwear
United States
About 2 hours using the app
Privy Operations replied August 16, 2019

Thanks for the review! To get rid of the Privy logo you need to be on a paid plan. To learn more about our paid plans and features you can visit Privy.com/pricing. We also have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

December 31, 2019

haven't used it yet. just downloaded. this is stupid to have us review something we haven't gotten a chance to use yet. change this for the next wave of people the download this app.

Uproar Clothing Company
United States
About 2 hours using the app
Privy Operations replied January 3, 2020

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

August 9, 2019

used the app to make pop-up ad for our website. It would be better if they will require each user to attend the online training to teach how to use the app

Biffany and Beryl
Philippines
About 2 hours using the app
Privy Operations replied August 9, 2019

Thanks for the feedback! We also have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

April 11, 2018

so far havent had time i will come back and post a update after ive used it some time

Undrvalud
United States
About 2 hours using the app
November 6, 2017

a little confusing for someone who is new to all of this

Stevie Rep Mlyons
United States
About 2 hours using the app
May 5, 2017

There wasn't an onboarding tutorial, so I was unsure of where my subscriptions would be kept, whether I could link to my MailChimp. Otherwise, handy.

Noir Lash Lounge
United States
About 2 hours using the app
October 7, 2017

I have just installed it but so far I like it for the free version. Still a lot to learn and figure out.

Nuggets Drooling
Canada
About 2 hours using the app
September 1, 2020

Not super user friendly. Still figuring it out. It keeps glitching out on me. This app will take some getting used to.

STRAPILATES
United States
About 1 hour using the app
May 3, 2018

Don't know yet as only just downloaded

My Cupcake Toppers
United Kingdom
About 1 hour using the app
May 24, 2019

I'm still working on a campaign and tried sending a test email, but it hasn't arrived after 2 attempts. I'm assuming it's bc I didn't submit this review? Hopefully it works afterwards.

Ghost of the Avocado
United States
About 1 hour using the app
Privy Operations replied May 24, 2019

We're sorry, your email should still send regardless of you completing the review. If this issue persists, please reach out to our support team at support@privy.com. Thank you for your patience!