Reviews (24,915)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

February 17, 2019

Works great for what I need it for. Would recommend to all new stores starting out who want to collect emails.

Didi Royale
United States
About 4 years using the app
March 18, 2024

Privy has generated me over $30k in the last 6 months alone. Customer service is top notch. Would recommend to anyone!!

South Simcoe Machine
Canada
Over 1 year using the app
Edited October 11, 2019

About to try the e-mail option, since MailChimp and Shopify parted ways. Ask me in a month or two how it went.

Sumeru Books
Canada
About 4 years using the app
February 27, 2017

great, works really well and not buggy

Wethepeoplestore
Singapore
About 4 years using the app
March 14, 2019

xpertapparel.com - Just add it to my store, seems to be working ok, hoping to grow my store so let's see how well it does.

xpertapparel
United States
About 4 years using the app
Privy Operations replied March 15, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com

Edited October 11, 2016

We are currently using the Pop-UP app. However, we have plans to obtain more information in order to better segment our customers and web-site visitors.

Bridgecom Systems
United States
About 4 years using the app
May 1, 2019

Great App! Really enjoy the customizability!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

EPICRaveShop
United States
About 4 years using the app
Privy Operations replied May 1, 2019

Love the enthusiasm and thanks for the review!!!!! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 9, 2016

So happy that this app was recommended to us - we've been using it only a couple of days, but we already see a big increase in email captures on our campaign. The pop-ups are very easy to set up and customize, love all the options, and I love the report I get each day letting us know how many opt-ins and claims we have. Thank you for this great tool!

Drops Of Joy Jewelry
United States
About 4 years using the app
May 29, 2017

Have not used it yet to tell one way or the other.

Tackholsters
United States
About 4 years using the app
Edited February 20, 2019

LOVE IT! SUPER EASY AND HELPFUL. AWESOME

Jaelys Aracelis
United States
About 4 years using the app