Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

March 14, 2018

Easy to use and set up, works as intended

Dermovia
United States
Over 3 years using the app
March 26, 2017

This review is only with respect to the sign up procedure. Easy sign up process. Like the ability to customize.

Volare Oils
Canada
Over 3 years using the app
Edited April 14, 2020

This app has worked really well for us over the last two years in getting email engagement that has directly led to sales.

Exvia Outfitters
United States
Over 3 years using the app
March 20, 2017

Easy to navigate and user friendly. Great use for beginners to experts.

Breo Box
United States
Over 3 years using the app
February 17, 2019

Great app for collecting emails and customer information!

Ryflex Gaming
United States
Over 3 years using the app
May 10, 2017

Would definitely recommend to a friend or use it on another website. This app is sleek, easy to set up and use and has hugely helped with my Shopify store.

Blaze And Leaf
United States
Over 3 years using the app
Edited August 22, 2019

Very easy to use and reliable.......................................................................

Dainty Cosmetics
United States
Over 3 years using the app
Privy Operations replied August 23, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 28, 2017

I've been using this app for 3 months and I've been very satisfied. Very easy to use and lots of options even for the FREE plan.

Luvi Beauty
United States
Over 3 years using the app
August 31, 2017

Great service. Impressed. Thirty new customers and eight new sales within a few days after implementing. Was recommended to me and will definitely recommend as well.

Cyclism Japan
Japan
Over 3 years using the app
October 11, 2019

So far so good! Really intuitive UI, easy set up and great integration with Shopify. Still in the very early stages but I like what I see and I find the monthly price is reasonable for the email functionality (still haven't taken the plunge though)

Great app, thanks Privy!

MittGrips
Canada
Over 3 years using the app
Privy Operations replied October 11, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training