Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited May 15, 2019

I like this app... I went with it based on the number of reviews. This is my first time to try an email marketing campaign... I am still not sure how to add/remove blocks!

Southern.Life
United States
12 months using the app
Privy Operations replied May 15, 2019

Thanks for the feedback and review! We are sorry about the issue you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

April 10, 2018

So far so good! It's only been my first hour using this app, so I hope the experience just gets better from here

Trende Tribe
South Africa
12 months using the app
May 31, 2018

Great App, ability to tailor pop-ups as you wish.

Mrbeanbodycareamerica
Australia
12 months using the app
May 30, 2017

Very good tool. I totally recommand it

Wesellarts
France
12 months using the app
October 25, 2017

Loved the popup and exit intent designs

Hvfstudio
India
12 months using the app
Edited November 5, 2018

Awesome app - just a tad difficult to change colors on the fonts. When font is selected, it become deselected when you try and create a color swatch. Other than that - it's wonderful!

The Real Runner
United States
12 months using the app
April 27, 2019

I like how the Privy is able to create coupon code together with sign ups. But have to review the app first before exporting the datas.

With Gratitude Store
Singapore
12 months using the app
Privy Operations replied April 29, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

April 26, 2017

It would be great if coupon codes were part of the free version, but overall so far so good.

Playful Mutt
United States
12 months using the app
Edited June 24, 2020

good. well available templates. But some times shows up sometime not I couldn't understand right now but it is looking good for usage

Sheltyna
Canada
12 months using the app
April 19, 2017

so far so good. Still learning, but it looks very promising and has a very easy to use and understand UX/UI. I'm very impressed so far

Roshanilife
United States
12 months using the app