Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 30, 2017

easy to use! lets see if it works ey!

Rilevare
United Kingdom
Over 3 years using the app
April 25, 2017

Great free features, and very expandable when the need arises. Has the capability of offering unique coupon codes built in, and the design is completely up to you. This was easy to learn, and should help tons with new customers!

Yellow Birch Outfitters
United States
Over 3 years using the app
May 24, 2019

This app is so easy to use! It's exactly what we need to run campaigns and to keep in touch with our customers through newsletters.

Shayla Boutique
United States
Over 3 years using the app
Privy Operations replied May 30, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

March 11, 2017

Great find...would recommend for anyone starting up on ecommerce. Integrates to all the platforms.

Vibha Vogue
United States
Over 3 years using the app
December 6, 2018

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Morsen
Hong Kong SAR
Over 3 years using the app
Edited July 13, 2020

We used this app to help grow our email list by offering a 10% discount on customers first order....

TrenchLife Apparel
Canada
Over 3 years using the app
February 4, 2020

I love Privy. It's easy to use, allows a lot of freedom with its capabilities, but most of all I love the people. They have been extremely helpful since Day 1 - even though my company had been using Privy already when I took over our Marketing Department, they hopped on a call with me to show me around the platform and give me tips and tricks for using their app. Liam has been especially helpful and is always available to answer any question I have as well as give me advice on how we could improve. They even send us nice little holiday cards from their team which is always a sweet thing to receive. I normally don't leave reviews unless I'm incredibly blown away - 5 stars!!

Fetch Eyewear
United States
Over 3 years using the app
Privy Operations replied February 6, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited July 5, 2017

It's working great.... getting lots of signups.

Tj Formal
United States
Over 3 years using the app
June 18, 2017

Very easy to use. Free version is easily customizable and contains most of the features I was looking for.

Sleeve Collar
United States
Over 3 years using the app
March 8, 2018

Love this app, does what it says on the tin!

E Furniture
United Kingdom
Over 3 years using the app