Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 8, 2019

Pretty good. Interface could be more convenient and minimal but other than that it's an okay platform.

XO GIRLS' ROOM
United States
11 months using the app
Privy Operations replied April 8, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.

May 23, 2019

Brilliant but for professional features you need yo pay. It helped us start with the newsletter and adding clients.

Nüs
Switzerland
11 months using the app
Privy Operations replied May 23, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

March 25, 2021

I love the variety of use of templates, very easy to navigate and overall this is a great platform. It is great for first time users.

brimsnthingz
United States
11 months using the app
December 12, 2017

hard to make a true review when I am so new to shopify. But it seems great.

Kcbells
United States
11 months using the app
January 18, 2018

Early days with using this app, but it appears to do what it says on the tin. Would be great it the free version didn't have their branding, but understand why they do, hence the 4 stars instead of 5.

Whiteweddingandparty
United Kingdom
11 months using the app
May 16, 2019

this app is helping me really well and id like to learn more and use it in my future ecommerce websites

Kolokoy Gears & Apparel
Canada
11 months using the app
Privy Operations replied May 16, 2019

Great to hear, thanks! If you want to get a demo of the all of our features, you can give us a shout at sales@privy.com and one of our reps will be happy to show you what we can do.

July 9, 2017

Very user friendly and easy to set up. Great basic templates.

La Lueur Cosmetics
United States
11 months using the app
Edited June 10, 2019

Pretty easy. Still learning the ins and outs but so far so good. Still kind of miss mailchimp but over time im sure i will be fine

P.S Luxe
United States
11 months using the app
Privy Operations replied May 2, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

November 19, 2019

Im just starting to use this app. Right now I am confused but I hope with some guidance I can make it through. I thought it would be more templates (which I need) but I don't see any as of yet.

Bombshell Boutique
United States
11 months using the app
August 12, 2017

I'm happy with the basic app (not paid), it has all the functionality I need!

Wanderlust Nicaragua
Canada
11 months using the app