Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.
Refine
-
By rating
This is ridiculous that I can't even email my subscribers without opting in to the monthly plan. Going to delete and choose a competitor after our launch!!
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.
It keeps crashing during onboarding - sending me to a 404 and reloading.. The onboarding is more confusing than helpful. Not sure I’ll use this, not a good impression so far.
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.
I did a test on my popup I can put in email but after that I click on subscribe button nothing happens Where do email names collected go?
This review-pop-up is really annoying when I'm new on digital marketing and I barely can understand what a list is. Hope the whole app helps to build and grow my business. I don't know if I'll be given the chance to write a new review.; for the moment, I still don't know.
Totally understand if it’s too early to give an accurate review.
As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at help.privy.com, OR sign up for free live trainings at privy.com/training
I sent you guys a message prior to posting this but I'm thinking maybe you didn't get it... this app doesn't sync with my shopify customer database... super frustrating to have to manually add customers when they sign up with the privy exit popup. will probably be deleting.
None. will do after use. this makes no sense
worst service !!!! over price app !!!! I used this app for pop up campaings that did well but the service is worst I am not getting any help from privy team.
So far, pretty bad. How you gonna force someone to review your app before you even allow them to complete the tutorial?! how am I supposed to know if i like it yet?
You do not ask for a review when you have not let the user try the app first for some time. For that reason I give you one start. As I do not know if is going to serve my needs.
The new pricing of this App is ridiculous considering I don't use it for email campaigns. Going from a FREE app to being $70 a month based on PAGE VIEWS alone?! Ridiculous. Uninstalling and finding a different App. Now they'll get new customers who will pay the outlandish fees because of the high ratings from customers who used the App when it was free. Really poor, extortionist practices. I am so unimpressed. I was willing to go to a paid plan, thinking it would be 5, maybe 10 dollars a month. Nope. Absolutely not worth the 70-200% markup they're now charging customers.