Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

May 29, 2017

i don't understand ho to sync with Klavio

Brendas Wedding Store
United States
8 months using the app
Edited September 9, 2019

still testing system but keep getting this annoying popup. so ......................................................................................................................................................................................................................mmmmmmmmmmmmmmm

IBUY4TIME
United Kingdom
8 months using the app
Edited January 11, 2020

not intuitive to use. could have info or detail popups guiding user to perform tasks such as audience targeting, etc. Provide details or documentation in the form of popups or help center to guide the campaign design, automation, A/B testing, etc.

eBikes Mart
United States
8 months using the app
Privy Operations replied January 13, 2020

Thanks for the feedback. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

Edited October 5, 2018

Ok functions and tools.
Design? ...Offers the exciting appeal of a phone book.
Banned Skate Shop, since 1993

Our experience. Hours to learn and navegante, to a superficial end result. Lacks ergonomics, not intuitive, difficult to navegante for a non-geek user.

Banned Skate Shop
United States
8 months using the app
February 22, 2017

it okay so far, just got it so hard to say. you should wait longer before making people review

For Bake Sake
Canada
7 months using the app
November 19, 2016

The mobile version of the popup is showing the HTML code instead of the title, and the support team hasn't responded to my inquiries.

Popandsuki Shopify
United States
7 months using the app
November 17, 2017

I haven't used it yet I don't know what it can do

Chelles Clothing Apparel
United States
7 months using the app
November 1, 2016

Created a landing page but can't figure out how to utilize.

Monee Marie Kids
United States
7 months using the app
August 31, 2021

The app is fine but I wish they gave more support and on going help with flow emails and texts. They leave you to your self after paying unfortunately.

Guys Remember Club
United States
7 months using the app
November 25, 2017

I am still trying to install it so I don't have much to say other than I think it would make sense for me to try it out before I give a review. Thanks

Perfashionista
United States
7 months using the app