Privy ‑ Pop Ups, Email, & SMS , 24,865 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to create effective email and SMS campaigns, with features like pop-up displays and smart segments. It integrates seamlessly with Shopify and offers personalized targeting based on customer behavior. The analytics dashboard is praised for providing valuable insights for campaign optimization. The customer service is highly rated for its responsiveness and proactive approach. The app is competitively priced and reported to offer a significant return on investment.
Refine
-
By rating
Asked for a review on the 2nd step? Seem decent, integration has been fairly straightforward but the proof will be in the pudding.
Great so far, just started it so I don't have alot to say I see alot of people using it so I download it
Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
I am not liking the fact that you are basically making me complete this review
Although the interface is a bit cumbersome, the technical aspects work like they're supposed to. It's the design side that is a disaster. Whether it's pop ups or emails, the options are very limited and feel dated. So far the technical support response has been to tell me that the reason images I try to upload appear blurry is because f my computer's HD/Retina screen...
Signup was easy, but I haven’t used it yet. Will update after a couple weeks.
havent had much time to explore with it yet, so i am giving it a 3 because it wasn't allowing me to modify
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
Privy works great. I've used it for years with great success. I've lowered the rating to 3 stars entirely because of the way they now have their paid plan set up.
I only use Privy for pop ups. I average around 5000 visitors a month which I thought would keep me in the free to use zone. However they count every page a customer views on your website. So this means I would at least need the 25,000 "pageview" plan that costs $35. For me it's not worth paying more than my entire Shopify subscription to make use of their pop up function.
So I've switched to the MailMunch pop up. It's free and looks pretty similar to what I was using with Privy.
To sum it up. If you are a low traffic store Privy's free option really is great. However, if you're like me adding another subscription for a simple pop up ad just doesn't feel worth it.
Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at support@privy.com and we'll put you in touch with the right people.
Great for pop ups. Fairly easy to navigate. Only complaint is the fact that there's plenty of tech issues, freezes a lot.
I am being asked to review the app before I've had a chance to use it. However I am being briefed that I have only completed 3/4 start up steps completed unless I write a review. So here it is!
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
App worked for us, but when we evaluated the app for the cost of the app, it only covered for the amount we paid for the app. It is a good way to start, but we are off to other approaches.