Reviews (24,914)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

January 15, 2019

I use the ap to help get sign ups, I am still working out the best way to implement this but thank you. I would just like to be able to move the popup so it comes in from the side in the middle rather than just straight on the middle of the screen but it is doing the job at the moment.

Bohemian Inspire
Australia
Over 4 years using the app
April 3, 2018

I downloaded it, right now so far so good

Belegance
United States
Over 4 years using the app
October 18, 2016

quick set up for any mail campaign

Cocotaps
United States
Over 4 years using the app
November 18, 2016

Very effective for capturing quality leads and great user interface to make some really cool and professional designs.

Winsomeandwisdom
United States
Over 4 years using the app
September 26, 2016

I only have the free version, but it has served me well. Noticed an immediate gain in email subscribers and sales. Easy to set up and very intuitive. Will be upgrading to a paid plan soon.

Mydanielglass
United States
Over 4 years using the app
Edited February 12, 2017

Good stuff. The only thing I don't like is the big Privy logo in the free version. It's kind of distracting. There are many successful free apps in the market with their branding on the free version but the branding should not become a distraction. The goal is email collection and if the results are good, many users WILL switch to a paid version.

The Art Of Travel
United States
Over 4 years using the app
July 6, 2016

Great app. Easy to use and very helpful managing email marketing.

Nrthclothing
Canada
Over 4 years using the app
September 30, 2018

just got the app, so far easy to use.

let's see how it works out.

Would like a bit more instruction upon installing.

tek scrubs
United States
Over 4 years using the app
September 30, 2016

So far so good, a surprisingly powerful app even with the free version.

Mtnranks
United States
Over 4 years using the app
Edited August 31, 2020

I have returned to Privy after 3 months because the entry pop - ups are nicer than everyone elses. I have not had much luck with the cart abondon pop-up but will continue trying with it.

hulyahome.com
United States
Over 4 years using the app