Reviews (24,921)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 29, 2019

I believe my account has been hacked. I am getting many signups that are not requesting them... this is very disturbing that there has not been anything done to fix the issue. I would appreciate if you would take a look to address this issue.

Beyond Broth
United States
Over 7 years using the app
Privy Operations replied August 30, 2019

Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.

October 8, 2016

Fantastic app - much better than the base popups my Shopify theme offers! :)

Oddcroft
India
Over 7 years using the app
April 12, 2017

Good App, easy to use super friendly!

Harsh Records
United States
Over 7 years using the app
January 14, 2017

Works very well! We've been using this app for over a year, and it's resulted in substantial growth of our mail list.

Little Chicago Clothing Co
United States
Over 7 years using the app
October 5, 2016

Does what it says it does and does it well :)

www.pkbvape.co.uk

Pbk Direct
United Kingdom
Over 7 years using the app
November 13, 2018

Privy has been quite helpful. Is a perfectly performing app. I wish I could do more like send emails to customers after few weeks to follow up. Or campaigns. Privy is a keeper.

Lacticups
United States
About 7 years using the app
May 24, 2017

Looks great. Works Great. Very nice.

Sportsfanmerch
United States
About 7 years using the app
June 30, 2016

Privy has been working great for us so far, though we haven't had it installed long enough to see it's over-all performance yet. We have heard wonderful this about Privy, and so far, we are very pleased with it.

Bodycinchers
United States
About 7 years using the app
July 25, 2017

I probably need to learn more about this app - have been frustrated customizing the look of content for campaigns. I'm only reviewing now because I get prompted every time to review, even though I'm still figuring it out!

Manoir
United States
About 7 years using the app
March 30, 2017

Amazing app, very user friendly and works exactly how I wanted. Thank you Privy!

Rugs World
United States
About 7 years using the app