Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 8, 2019

I like this app for a long time. I used it on several of my stores. It is perfectly working. I don't know why I would use any other

Turkish Food Basket
United States
11 months using the app
Edited April 28, 2017

Just starting up with Privy but already it has become a crucial part of my store. Easy to use, intuitive and good GUI. Thanks!

Jenomearastudio
United States
11 months using the app
April 18, 2019

It’s good. mobile interface needs improvement. Why is there minimum 100 character limit? .............

Bare Anatomy
India
11 months using the app
Privy Operations replied April 19, 2019

Thanks for the review! We definitely recommend using Privy from a desktop or tablet. The creation experience is not built for mobile. If you need any additional help, feel free to reach out to us at support@privy.com

September 25, 2018

I'm a beginner, and this was super simple to use! It was intuitive, straightforward, and I didn't feel like I was making huge mistakes.

YaBasic
United States
11 months using the app
Edited April 4, 2017

Real good app!! Very easy to navigate and to design the campaign. Love it.

V Havet
United States
11 months using the app
November 12, 2016

Just started using this product. They ask you to review it before you have even really started (end of the tutorial) it is pretty straight forward to use. I am not sure how effective it will be as a tool. But I am looking forward to really trying this product out on its free plan to see its true value.

Worth a look. Can't say much more than that at this time.

Get Supplements
Canada
11 months using the app
June 9, 2018

It's a good App, it should be added an option to add your Logo

Anthony Street
United States
11 months using the app
April 2, 2019

I used this app for pop up email subscriptions. Easy to use. Would highly recommend to anyone starting out their business.

The Sweet Queen
Australia
11 months using the app
Privy Operations replied April 3, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 3, 2019

Privy is OK. Some functions don't work exactly right, but there are work-arounds, if you get creative. So review your site often. Also, changing fonts is a bit frustrating, it is something that takes some getting used to.

Backcountry Moose
United States
11 months using the app
Privy Operations replied July 3, 2019

Thanks for the review and the feedback! If you ever need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

January 27, 2018

Pretty easy to navigate around and works as mentioned.

Saturdaycollective
Singapore
11 months using the app