Reviews (24,810)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

April 12, 2019

I'm finding it easy to use and I enjoy the customization of the emails and designs. It makes it easy to use and look the way you want!

Mosaic Collective
United States
9 months using the app
Privy Operations replied April 15, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

April 25, 2019

I like to be able to create the newsletter within the app and blast it. You can improve on having more elaborate features to allow us to segment/filter the customers (eg. we can manually add tags and group them so that we can do targetted blasting). Also, it'll be great to be able to filter customers who don't open emails or bounced mails to help us do cleanup as your fees are based on the volume of customers. Thanks.

Pois Boutique
Singapore
9 months using the app
Privy Operations replied April 26, 2019

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

March 4, 2016

Very easy to use. Collected many emails.

The Flower Market
United States
9 months using the app
January 11, 2017

This was my first time using this and it worked out great and it was very simple

Simple And Chic Junkie
United States
9 months using the app
June 13, 2018

Easy to use and great to manipulate for personalised use.

Black P H O E N I X
Australia
9 months using the app
April 4, 2017

Surprisingly powerful free version... surprisingly expensive premium versions for only marginally more functionality.

Biddybot
United States
9 months using the app
November 22, 2017

Was decently easy to use but could be improved

Dogs Are Llfe
United States
9 months using the app
October 31, 2017

Seems pretty easy to set up and it looks nice.

Veganchoices
United States
9 months using the app
October 13, 2016

I have just started to use it time will tell if it is any good.

De Udsattes Netbutik
Denmark
9 months using the app
Edited August 2, 2019

This app really help me design and setup discounts for the first time. Navigation is simple and managing the back end interface is easy too

vœux
France
9 months using the app