Reviews (24,915)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

September 28, 2016

Great app. Easy setup, lots of features, fair price, highly effective.

Wristouch
United States
Over 2 years using the app
Edited April 18, 2017

Great app for expanding client list. Very easy to use.

Safety Manuals
United States
Over 2 years using the app
November 16, 2016

We use it for welcome and escape pop-ups. Very user friendly and useful app.

Catspress
Türkiye
Over 2 years using the app
May 21, 2017

LOVE! Makes it quick and easy to obtain email addresses and give customers a coupon for doing so. Also, I love that you can design every aspect about your popup, and make it a reflection of your brand!

Elle Belle Boutique
United States
Over 2 years using the app
Edited March 3, 2017

This is a Great App I have used in my Patriotic Clothing Store www.FreedomDoesNotComeFree.com I am very happy I picked it early on! Thanks Again Privy!

Patriotic Clothing Shop Now
http://FreedomDoesNotComeFree.com
Discount code:Freedom22 for 10% off
#USA

Freedom Does Not Come Free
United States
Over 2 years using the app
November 22, 2016

Fairly easy to setup and integrate with MailChimp. Working well so far and it is definitely increasing newsletter signups. Only complaint is that some of the "new" signups are existing customers who are already on our mailing list.

Smiley Honey
United States
Over 2 years using the app
June 7, 2017

Thank you -This is just what needed for my website

Sarah Feldman Cape Town
South Africa
Over 2 years using the app
November 28, 2016

Just set it up. So far so good. Real easy to use and integrates with Shopify Customer DB.

Rocky Beach Tees
United States
Over 2 years using the app
May 23, 2017

Privy has helped us capture many emails from potential customers, who then turn into repeat customers after they see our emails! This is exactly what we were looking for, and it truly helps our store succeed.

Highway 20 Treasures
United States
Over 2 years using the app
Edited April 29, 2017

Love it! Extremely intuitive. Very nice!

*EDIT*

I've used it for a week now, and it's REALLY good! Also, I reached out to customer support a couple of times, and Ben (the founder) answered me right away both times. Very helpful, very modest.

Great team, great product, thank you so much

Smart Kjokkenutstyr
Norway
Over 2 years using the app