Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

May 18, 2017

why is the review part of the set up?

My Gift Obsession
United States
10 months using the app
February 22, 2017

Very good application to collect emails

Velmacraftsworld
India
10 months using the app
December 4, 2017

Good app. Easy to set up and a nice look to the pop ups on offer. Installed 5 days ago and getting nearly 5% conversion rate of sign ups and had 5 sales through it so can't complain! Only tiny niggle is the name! In the UK a privy is an old-fashioned word for the toilet lol. It did make me hesitate before signing up as I didn't want to pay for the white label version yet, but the app was good enough to outweigh the name! :D

Rockittots
United Kingdom
10 months using the app
June 21, 2017

So far so good! Privy makes capturing customer emails a breeze!

Isle Of Light
United States
10 months using the app
October 2, 2016

App appears to work as described.
Installed without any problems.

U S Retail Products
United States
10 months using the app
November 7, 2016

Solid email marketing tool. Would love to see Mailchimp integration.

Pop Suki 2
United States
10 months using the app
November 1, 2016

The Privy app has been very helpful and easy to use.

Artist Girl In A Corporate World
United States
10 months using the app
October 25, 2016

Good but gives you very little information as to where to go next with the email address i.e. a software suggestions for emailing customers. Basically you have a list, and it works well, but you need a next step.

Maggie Jay Clothing
United States
10 months using the app
Edited June 6, 2019

Just started with this app. Seems easy enough, but only time will tell if it is effective. I do like the personalization of the popup that this app offers.

Mema's Treehouse
United States
10 months using the app
Privy Operations replied June 6, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

September 29, 2017

Very good app on first impression... looking to grow our mailchimp list and hopefully this little app will work.... niche bridging app.

Earrai Com
Ireland
10 months using the app