Reviews (24,914)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.
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A little difficult at the beginning. can't figure out where to start designing email sing up pop up
I used this app to help set up pop up email sign up on my account. I am still getting the hang of it.
not so easy to use, also inserting code manually to website is very difficult........................
Missing a description function
Like it ! It is great app to have in your ecommerce asernal
Privy is most unhelpful - no guidance for new user - no clear outcome or idea of what benefits to pursue or what done might look like. Can't figure out what your software actually does. It was recommended to me, but not getting anything to do anything... Frustrating
It has been a struggle to figure out the gating element and I don't like the fact that no one is actually on the help chat when you ask a question. So far, not my favorite app but I am trying to get it right.
Customer support is not the best. i have had several issues with setting up campaigns, but i am always directed to read articles, which are useless for someone with limited design skills. The pop-up form was so small that i had to remove it from my store. This was frustrating because i was using a template from their library, that had the dimensions I thought i was getting for my campign
Nice app but slows my shop.
I also don't like the fact that Privy uses my customers' emails. Had to uninstall it.
I used this app to collect email subscribers; but the pop-up is not consistent. It shows up when it wants to, not when I have it programmed to. It stopped popping up all together yet my dashboard states it is still active and I haven't stopped the campaign. Not happy
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.