Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 30, 2017

Product was exactly as described. Recommended!!!

Coastal Salt Box
United States
10 months using the app
July 29, 2017

I just recently have the app and found it very easy to use. Awesome

Yor Health Thailand
Australia
10 months using the app
March 10, 2018

GREAT LITTLE APP FOR CAPTURING EMAILS.

Club Breakthrough
United States
10 months using the app
Edited July 14, 2017

Been using for months. Still really love. Simple to use. No issues

Tltees
United States
10 months using the app
April 23, 2017

App is good for what I need so far!

Turnto Designs
United States
10 months using the app
January 3, 2017

So far your templates are really cool and easy to use. Customization is really awesome in this app. I would recommend it to my friends.

Joanwrightgoodcollection
United States
10 months using the app
March 28, 2017

Great for a free app! Would be good if there was more fonts available but super easy to customise to get a look that suits your brand. Definitely recommend!

Let Liv
New Zealand
10 months using the app
Edited May 21, 2018

Great product, tons of options! The only thing I would like is the ability to attach a pdf file to the auto-respond email when customer opts in. Other than that, I highly recommend!

Kongo Distributors Llc
United States
10 months using the app
Edited March 29, 2019

So far so good, although i've only attempted one campaign. Easy to navigate! Emailed support and they replied in a timely matter.

CherryCoke River Boutique
United States
10 months using the app
Privy Operations replied March 29, 2019

Thanks for the review! You can reach support at support@privy.com or via in-product chat when you are logged in between the hours of 9 and 5 ET

May 5, 2019

Great so far and super easy to use! Just trying to work out how to merge subscribers list but otherwise its good.

Little Miss Bowtique Co
Australia
10 months using the app
Privy Operations replied May 7, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com