Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

February 4, 2017

Great tool.
I'm all set for my for my first email campaign.

Land On Chic Fashion
United States
10 months using the app
June 11, 2018

yes it easy and very nice to use

Diamond Face Clothing Co
United States
10 months using the app
March 23, 2017

So far so good. Have the free version so not a whole lot that can be customized but pretty easy to use.

Ksquare Inc
United States
10 months using the app
January 16, 2020

I used this app to set up my email opt in with a discount code. Worked fine. I did click around a bit to see how to but was able to figure it out fairly easily.

SCS GEAR
United States
10 months using the app
Privy Operations replied January 17, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

November 1, 2018

Still early days, but looks neat. Should help in conversion of a lot of visitors on the page. Would send another review after a month

Organic Slate
United States
10 months using the app
August 21, 2017

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Millhouse Lane Homewares
Australia
10 months using the app
June 9, 2019

Great free solution for getting started with email collection and promos. Easy to set up and to get going within a matter of minutes.

My Pet My Scent
United States
10 months using the app
August 23, 2019

I just started using this app and it has really helped me grow my business and direct customers to my website.

Whitetails Mercantile
United States
10 months using the app
Privy Operations replied August 23, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

February 2, 2018

Expensive but worth it compared to most other apps

Thechaindepot
Canada
10 months using the app
January 17, 2020

Privy is great for customer engagement and sale reminders. I highly recommend it for an easy initial contact point between you and your customer.

ARCHETYPE
Australia
10 months using the app
Privy Operations replied January 17, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com