Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

June 30, 2017

This little app is perfect if you're wanting to generate a bit more interest in your shop and promote a discount then it's perfect!
You have the option of using it try and get people to submit their email but you can delete that page and have it as just a one page pop up.
There's lot of options.

If you're wanting to do an introductory offer then you have to create the discount code in Shopify and then you just put it onto the pop up, if you set it to be a 1 time discount then decides if you get it when you submit your email, so you don't have to worry about people taking advantage.

It's really cute and very easy to personalise.

F B International
United Kingdom
Over 3 years using the app
Edited February 13, 2021

Great app and super helpful customer care! We've been using Privy for years and the functionality gets better and better. It's easy to use and I'd recommend it highly.

Bajababy
Canada
Over 3 years using the app
November 13, 2020

I started using Privy on 10/21 and have already gotten over 100 new email signups. I wish I had found this app a long time ago.

Fashions By RoPuddles
United States
Over 3 years using the app
Edited May 16, 2019

Very helpful. It's easy and funny to use this amazing APP. Email collector. Very helpful. It's easy and funny to use this amazing APP. Email collector.

LeatherGuns
Italy
Over 3 years using the app
Privy Operations replied May 17, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited November 23, 2018

Just downloaded this app tonight. I haven't used all its features yet, but it was so much faster and easier to set up my first campaign with Privy than the other pop-up/exit intent apps I used before. And connecting to my MailChimp account was as easy as two clicks (also much simpler than my last app I used!)

Wool and Birch
United States
Over 3 years using the app
December 18, 2016

Great app, easy to use, works for so many different store types and the best bit is the customer service. I know that if I ever have an issue Ben and his team will be able to help very quickly.

L O M
United Kingdom
Over 3 years using the app
November 5, 2017

Awesome APP, love every bit of it.

Breeze Mobility
Australia
Over 3 years using the app
May 10, 2017

Awesome, worth the download!!!!!!!!

Deuxsense
United States
Over 3 years using the app
Edited November 18, 2019

Great app for capturing emails through pop-up! Easy to set up, professional-looking, and great free plan for when you're just getting started!

Partial to Pink
United States
Over 3 years using the app
April 6, 2017

Very easy to use and customize. I use it on two sites of my own and always recommend it to clients as well.

Nantucket Brand Clothing
United States
Over 3 years using the app