Reviews (24,928)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

Edited May 19, 2017

I've just tried the app and so far it's simple, quick, and really easy to use!

EDIT 5/18/16:

Now that I've been using Privy for a good while I've since come to see this app as absolutely essential. We would not have been able to grow our email list to where it is now without Privy, and it enables us to easily keep in touch with our customers with the option to send welcome emails, coupons, and other promotions all through Privy. Seriously, try this app out. You won't be disappointed as it has exceeded all expectations I had of it!

Y Label Apparel
United States
Almost 4 years using the app
Edited January 17, 2020

Good App! Very helpful with putting together email campaigns. Wish the pricing was a little less, but you get what you pay for!

Billet Kings
United States
Almost 4 years using the app
Privy Operations replied May 14, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

December 12, 2018

I love that Privy integrates with Active Campaign. It's easy to use too and the Thank You page customisation is great. Thanks

Happy Tummies Pty Ltd
Australia
Almost 4 years using the app
September 14, 2017

love it! so easy to use and set out. Cant wait to see the response

The Arabian Shop
Australia
Almost 4 years using the app
August 1, 2020

works okay. Creating e-mail is easy bu doesn't work smoothly however there are many templates you can choose from. The pop ups does look good and easy to create.

Murasaki Cosmetics
Netherlands
Almost 4 years using the app
June 6, 2019

I do like this program but it does have a bit of a learning curve. Especially for an older guy like myself. Still somewhat new at this. Also because the last time I used all these programs, they tend to change way too often. I feel it can still be simplified a bit more.

The Kitchen Island Store
United States
Almost 4 years using the app
Privy Operations replied June 7, 2019

Thanks for the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training. Let us know how else we can help, thanks for the review!

Edited August 24, 2017

Super easy install and integration. Performs! Thank you!

Ancestral Herbals
United States
Almost 4 years using the app
Edited January 16, 2017

Work very nicely. Recommencement this App.

Duo2 Shop
Canada
Almost 4 years using the app
February 27, 2019

I used this app to collect subscribers for my mailing list and we doubled our number since using it! No one used their discount code so far, not sure if that's working, no one said anything about that yet...

Makin' Whoopee Gift Shop
Australia
Almost 4 years using the app
Privy Operations replied February 28, 2019

Glad to see the jump in signups! Looks like everything is set up correctly now, so hopefully we see more sales coming in soon!

November 23, 2019

Have been using the free pop up and it's really good. Just started using abandoned cart emails , nothing to say about it yet. Therefore neautral review. And STOP asking to review your app every time I log in. It's annoying and as I can see you are getting a lot of less than positive reviews because of it. I will update my review later when I see how everything works.

Thesis Beauty
United States
Almost 4 years using the app
Privy Operations replied November 25, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training