Reviews (24,928)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

September 14, 2018

I use this a lot when making shopify websites and it has helped the business a lot in many ways. It is very intuitive and for sure useful.

Makobi Jeans USA
United States
Almost 4 years using the app
Edited October 30, 2022

I tried again because of all of the great reviews. I sent a newsletter to about 200 contacts. I tested the mail send to myself clicked all the links NO PROBLEM! Then when I send the mail I get a bunch of responses saying the links take them to a broken web site because the email is marked as a spam sender. I messaged Privy and they said they recommend changing the auto sender address which I didn't see anywhere as an option to my personal email instead of theres. I look like an idiot in front of 200 people now. The solution is next time change the sender. TELL ME THAT BEFORE. Why oh why does this service suck so bad :( This app worked well for a few months. When my free trial ended (wasn't aware it was a trial or it would end) I wasn't notified. This app is about notifying people and THEY DIDN'T NOTIFY ME! I had over 1500 visitors to my website in one week and checked to see why I wasn't getting their emails and this poor company didn't send me a pop up email or sms to tell me I need to now pay for the service, which I would have done. Crazy right. There are other services out there don't make the same mistake I did. After telling them this happened they said nothing we can do would you like to pay for the upgrade. Not great customer service.

Big Head Bob Shop
United States
Almost 4 years using the app
February 23, 2017

Privy is absolutely amazing, Must have tool, it lets you customize your popups the way you want - adding images, look and feel, when and where to show to list a few. We are getting more signups after we started using this app. Recommend it. Thank you Privy!!

Nadia Labs
United States
Almost 4 years using the app
Edited November 4, 2019

I've used a number of these pop-up apps and Privy takes the cake. I definitely recommend it if you're in the market for a pop-up app.

Sitting Pretty Halo Extensions
Australia
Almost 4 years using the app
June 11, 2018

Very intuitive and easy to set up and design.

Prontoconcepts
United States
Almost 4 years using the app
July 24, 2023

We've been using Privy for a couple of years now and it has been great! Their customer service is excellent and they offer some incredible features that help our business hone in on our desired target audiences. For example, we're able to utilize different contact lists to help us identify which customers might need a little extra push to visit our e-shop and eventually purchase our products. I definitely recommend using Privy!

PicFoams.com (Inspirational Cut Outs)
United States
Almost 4 years using the app
January 17, 2017

Easy to set up. Very responsive to questions. Looking forward to doing more with it on 1BandID.com

1bandid
United States
Almost 4 years using the app
October 12, 2016

Easy to use, works well on all platforms. I had tried to add a popup myself and ended up breaking my mobile site. Privy made it easy and goof-proof!

Mulberry Hill Design
United States
Almost 4 years using the app
September 20, 2017

Its cool so far. Ima keep it.

Rawtao
United States
Almost 4 years using the app
June 8, 2017

BRILLIANT APP JOIN THESE GUYS BEST THING I HAVE USED

Bespokez
United Kingdom
Almost 4 years using the app