Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited April 12, 2020

Unofficial Shopify podcast put us on to this... heard nothing but good things.
is simple to set up, so its good for us at www.rhayne.co.nz

Rhayne
New Zealand
10 months using the app
March 16, 2018

Great so far - got my subscriber entry and promo pop up working within about half an hour, and it looks great.

Sensoryplus
United Kingdom
10 months using the app
May 29, 2019

Excellent for growing your list and recovering abandoned carts. Only been using for a while but seem well developed

The Bait Guy
South Africa
10 months using the app
Privy Operations replied May 29, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 19, 2018

i just install app and so far it is working great , I also added a email percent sign up, but i do not know how to edit it yet

AceQbux Inc.
Canada
10 months using the app
Edited November 8, 2018

Super easy to set up and maintain. Saw a HUGE increase in my leads once I added it to the site.

I've just been using the free version bc it's so good but the paid features look pretty good too.

I guess the only con is I wish the free version has selective pages where the popup displays but otherwise its awesome.

Subtl Beauty
United States
9 months using the app
Edited October 22, 2018

Only giving a 4 because I haven't used all the features but I did use it to create my pop up and it was incredibly easy to create with lots of options! You don't need to know code to make basic, good looking pop ups!

Stella Lew Boutique
United States
9 months using the app
July 2, 2019

It is a little bit complicated but I am definitely working out the application. Hopefully, this will increase my conversions.

Bugzey Collective
United States
9 months using the app
Privy Operations replied July 2, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

December 29, 2018

I used this app to help me with promo discount pop ups and promoting special items. It has been really useful based on the free basic package though can be a little clunky in using it on ipad or mobile as opposed to laptop/desktop funtionality Otherwise is quite clean and simple programme to use, just need to be careful that you review all device views when creating the pop up

Tonic Life Australia
Australia
9 months using the app
July 5, 2019

I like the app but it would be better if you didn't need to know coding to fix the emails and popups.

South of Urban Shop
United States
9 months using the app
May 2, 2017

Useful app to generate leads and display your Unique Selling Proposition. Most customers leave the store without converting, so I'm using Privy to draw attention to our "Sales of the Day" page. Use it not only to collect emails, but also to highlight what's going on with the store at the moment and capture sales that wouldn't have happened otherwise. I recommend it. - Francisco

Dining Room Armoires
United Kingdom
9 months using the app