Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customizable pop-up displays, which effectively aid in email collection and campaign management. They value its unlimited email sending feature and seamless integration with top email marketing platforms. The advanced analytics dashboard is praised for providing comprehensive insights. The customer support is noted for being prompt and knowledgeable. The Spin to Win feature is highlighted for boosting subscriber growth. Merchants also appreciate the free plan and valuable feedback provided by customer success managers. Many credit the app for transforming their e-commerce strategies and increasing sales.

August 31, 2018

not working well, asked for some help did not respond

Ungrounded Apparel
United States
7 months using the app
Edited November 6, 2018

I am just now downloading it but so far there are no complaints. I haven't yet noticed any changes but it keeps begging me for a review so here is the most honest review I could ever create.

EvaGeneva Styles
United States
6 months using the app
Edited November 3, 2019

You cannot review an app if you just downloaded it. Be realistic and allow customers a 7 day to 30 day ability to review. Why lie and give any starts especially 5 star review just for downloading. Shopify needs to reign in these app developers. Everyone is hungry to make money and a sale. We will all get there, in the meanwhile slow the "f" down seriously. So far seems easy to download and setup. No idea how it will work at this moment. Whether good or bad, I'll update my review.

Charlush
United States
12 months using the app
December 29, 2016

Ummmm.....It's nice if it would actually tell me what it actually does and how to use it to the full potential. I'll learn as I go that's how I'll be fine. I do trust it's purpose.

Gingysshop
United States
About 1 year using the app
Edited July 19, 2019

I have literally signed up for this app 30 seconds ago - why are you asking me for a review?????????

And you wouldn't let me leave 3* so you can have 2* instead!

(I will review this after I have got it all working!)

Alice and Blair
United Kingdom
4 months using the app
Edited May 4, 2019

I do not like being asked to review something before I have had 5 minutes to look at it. I disliked the pop-up being so often.

So far the software is not as intuitive or helpful with set up as I'd like but I think it will work for my needs. Now I am told I have to write 100 characters, haven't I already done that?

ProvShop
United States
4 months using the app
Privy Operations replied May 7, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

June 30, 2019

Having some difficulty with setting up email. Getting a lot of 404 errors when editing. Jury is still out.

The Poised Tee
United States
4 months using the app
Privy Operations replied July 2, 2019

Totally makes sense. Anything we can help with to raise your rating and help you get going? Hit us up at support@privy.com

May 24, 2017

not sure what is going on here , I JUST started so it will have to get some time before this may be useful

Amore 2 Beauty
United States
10 months using the app
Edited April 17, 2019

I was glad to get this app for free, but it is not user-friendly... for me that is. I could really use some help!

It's just all over the place. I am not sure if I had completed the step, to move forward. It could be a little more easier to navigate.

Just Adorned
United States
4 months using the app
Privy Operations replied April 17, 2019

Thanks for the review and sorry you’re finding the UI challenging. Feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

June 25, 2019

hey I'm checking it out now. i will tell you how it works after a few weeks. thanks for the app. I hope it works well1

Blog & Shop
United States
3 months using the app
Privy Operations replied June 25, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training