Reviews (24,810)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.
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Im not able to change the color and font of the popup. Its to complicated and why is the color stuck on black when I clicked on teal? I thought this app would be better than mailchimp because of the options. Not being able to send emails with out the $10.00 upgrade is just like all the other apps, its just more difficult to use.
I only tried it for few weeks.
I used this app to collect email subscribers; but the pop-up is not consistent. It shows up when it wants to, not when I have it programmed to. It stopped popping up all together yet my dashboard states it is still active and I haven't stopped the campaign. Not happy
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.
Nice app but slows my shop too much. I don't like the fact that Privy uses my customers' emails. Had to uninstall it.
It would be nice if u stop forcing me to leave a review. I could not view the campaigns because the message to leave a review kept blocking it. Otherwise the app works fine.
Nothing so far as faq or information section on how to use
Need a bit more time using the product before I can write a review. Still eight days left in free trial. Today is the 1st day I did the integration and noticed I missed out on getting many emails because I had not completed the integration!! But so far - the customer service call was nice.
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
Can't edit campaign on 3 different devices takes me everywhere but there and constantly wants me to give it a rating instead.
The Contacts feature is not easy to use or navigate. Wish we can manually add contacts in the Send area for the newsletter
not working well, asked for some help did not respond