Reviews (24,874)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and effective for managing email and SMS campaigns. It's praised for its responsive customer support and a variety of features including pop-ups, automations, and advanced analytics. Merchants value its targeting and personalization capabilities, which boost engagement and conversions. The app's seamless integration with other platforms, competitive pricing, and automation streamline marketing efforts. Its data tracking and reporting functions offer valuable insights, while pop-up forms enhance lead capture and email list growth. The app is continually evolving, introducing new tools beneficial for small businesses.

April 8, 2019

I am being asked to review the app before I've had a chance to use it. However I am being briefed that I have only completed 3/4 start up steps completed unless I write a review. So here it is!

Jody and Lara
United Kingdom
About 2 years using the app
Privy Operations replied April 8, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

August 4, 2018

I just got the app. The annoying popup kept asking for a review...

Recycled Glass Jewelry
United States
About 2 years using the app
December 6, 2016

At this point I have no opinion....
seems wierd to ask for a review as part of setup.
I will update this review after some use.

Seantest 4
United States
About 2 years using the app
September 7, 2017

just starting...don't know yet!

Justtesting78
United States
About 2 years using the app
June 16, 2019

I've used the app for 5 minutes and have been asked for a review at least 25 times. I'll update this review once I can give you a review.

TheGeeksBoutique
United States
About 2 years using the app
Privy Operations replied June 17, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited December 8, 2019

I've only just begun with Privy, but I can see already that it will be a valuable tool for my business. I am having a little trouble getting everything set up and learning how to use it though.

The Pricklee Pear Boutique
United States
About 2 years using the app
Privy Operations replied December 13, 2019

Thanks for the feedback! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

June 27, 2017

I'm still trying to set it all up and it has taken me 20 minutes?
Either I'm a retard, or it isn't very simple...

Www Gentunderwear Com Au
Australia
About 2 years using the app
October 8, 2018

seems like an intuitive app. probably too many paid options, but decent amount options for an average marketer.

FISHBOWL The Game
United States
About 2 years using the app
October 22, 2016

top bar and popup dont function properly

Everlast Pet Toys Supplies
United States
About 2 years using the app
December 19, 2017

I haven't had a chance to use it yet to give an honest review

Juliet 925
Canada
About 2 years using the app