Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.
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Cool, well-connected app, easy to use, stable and has enough value on the free plan. Unfortunately, there are not enough pre-designed pop-ups to choose from, no chat support, and its not very GDPR ready
I am not liking the fact that you are basically making me complete this review
Signup was easy, but I haven’t used it yet. Will update after a couple weeks.
Haven’t had enough time to try it before reviewing - maybe they should wait a week before asking for it.
Privy works great. I've used it for years with great success. I've lowered the rating to 3 stars entirely because of the way they now have their paid plan set up.
I only use Privy for pop ups. I average around 5000 visitors a month which I thought would keep me in the free to use zone. However they count every page a customer views on your website. So this means I would at least need the 25,000 "pageview" plan that costs $35. For me it's not worth paying more than my entire Shopify subscription to make use of their pop up function.
So I've switched to the MailMunch pop up. It's free and looks pretty similar to what I was using with Privy.
To sum it up. If you are a low traffic store Privy's free option really is great. However, if you're like me adding another subscription for a simple pop up ad just doesn't feel worth it.
Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at support@privy.com and we'll put you in touch with the right people.
Great for pop ups. Fairly easy to navigate. Only complaint is the fact that there's plenty of tech issues, freezes a lot.
It's OK for now. Would love it if the app stopped prompting us to review when we haven't really had a chance to take advantage of it...
I am being asked to review the app before I've had a chance to use it. However I am being briefed that I have only completed 3/4 start up steps completed unless I write a review. So here it is!
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
I just got the app. The annoying popup kept asking for a review...
At this point I have no opinion....
seems wierd to ask for a review as part of setup.
I will update this review after some use.