Reviews (24,918)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 14, 2016

Great so far. Haven't upgraded to PAid yet, but Free is working swimmingly!

Bongo Speakers
United States
About 3 years using the app
April 19, 2017

Great app very handy and useful!

Anna Kaci
United States
About 3 years using the app
April 2, 2019

This app is very useful for email marketing. I wish it was easier to do some things, but since I'm using free account I can't complain. It's a great free app!

Naked Faire
United States
About 3 years using the app
Privy Operations replied April 3, 2019

Great to hear, thanks! If you want to get a demo of the paid features, you can give us a shout at sales@privy.com and one of our reps will be happy to show you what we can do.

Edited August 19, 2020

Good app helps with email capture. easy to set up.
Good if you are not really a coder or tech savvie.

Coconut Greens AU
Australia
About 3 years using the app
Privy Operations replied April 4, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited October 16, 2016

Pretty good! Looks good on desktop but the popup tab remains visible on mobile which can be annoying. Always preview your site through mobile because most people use this! Allows you to update quickly, easy to use quite simple perfect for those learning. So far so good -www.kudarachel.com

Kudarachel
Australia
About 3 years using the app
May 18, 2018

This app is very easy to use and designs beautiful forms for sites

Centri Coffee
United States
About 3 years using the app
January 31, 2017

So far so good! Easy to use and performs well.

New England Outdoors 2
United States
About 3 years using the app
November 2, 2018

Very good app, enough for my needs. Actually I'm collecting email addresses thanks to a pop up window.

Art 4 Jesus
France
About 3 years using the app
August 9, 2017

It is been helping us a lot reaching coupons to our customers.

Rustics For Less
United States
About 3 years using the app
December 28, 2019

So far so good, spend a few hours playing around and setting up, the signup coupons are already being used, my guess is they were there to purchase already, but im certain the would not have signed up to the marketing if they were not receiving a discount coupon.

QIKAZZ 4x4 & Camping
Australia
About 3 years using the app
Privy Operations replied December 29, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com