Reviews (24,874)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and effective for managing email and SMS campaigns. It's praised for its responsive customer support and a variety of features including pop-ups, automations, and advanced analytics. Merchants value its targeting and personalization capabilities, which boost engagement and conversions. The app's seamless integration with other platforms, competitive pricing, and automation streamline marketing efforts. Its data tracking and reporting functions offer valuable insights, while pop-up forms enhance lead capture and email list growth. The app is continually evolving, introducing new tools beneficial for small businesses.

November 27, 2018

free version is great. it would be better if there were more eye catching pop up themes and displays. Overall the customization of the templates are really good. Should add better fonts

Why Not Parcel
United States
About 2 years using the app
October 26, 2019

I haven't started a campaign yet but so far appears pretty easy to navigate pretty easy so will see how i go

Sassy Starr
Australia
Almost 2 years using the app
Privy Operations replied October 29, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited October 22, 2019

gerneral, Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app

DIYMORE
China
Almost 2 years using the app
Privy Operations replied October 22, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.

June 10, 2019

working on getting better email lists. this has helped me get started, but I think the next plan is a little high in price

Stars and Stripes Company
United States
Almost 2 years using the app
October 7, 2018

It is ridiculous to require people to submit a review before they have had a chance to use the app for a while. The interface will take some getting used to and exploring before I can give a reliable review. From what I have seen so far, the app seems fairly easy to use to create pop-ups. Now, we wait to see how it functions once my Shopify store is live.

Buckaroo Bling
United States
Almost 2 years using the app
June 1, 2018

just starting
i ll review later

Silverpaw
Canada
Almost 2 years using the app
Edited November 26, 2018

Easy to use and the low cost was great for us as we are a small store.
We are able to use this information for our other websites as well

Pandoras Treasure Corner Boutique
United States
Almost 2 years using the app
June 8, 2017

So far so good, some of the finer points aren't very well coded and I've been waiting on support for 20 minutes.... Still think this app is great though. Will definitely make use of it.

Cmeadmore
United Kingdom
Almost 2 years using the app
Edited October 19, 2018

not bad but i cannot sync my shopify newsletter emails to my welcome email here. i wish info was more explicit on how to do that. hopefully they fix it

Fine and Fly Shop
United States
Almost 2 years using the app
March 13, 2020

not a fan of the forced review will udpate if i li ke app

Little Dapper Dean
United States
Almost 2 years using the app