Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 7, 2017

just starting...don't know yet!

Justtesting78
United States
About 2 years using the app
June 16, 2019

I've used the app for 5 minutes and have been asked for a review at least 25 times. I'll update this review once I can give you a review.

TheGeeksBoutique
United States
About 2 years using the app
Privy Operations replied June 17, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited December 8, 2019

I've only just begun with Privy, but I can see already that it will be a valuable tool for my business. I am having a little trouble getting everything set up and learning how to use it though.

The Pricklee Pear Boutique
United States
About 2 years using the app
Privy Operations replied December 13, 2019

Thanks for the feedback! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

June 27, 2017

I'm still trying to set it all up and it has taken me 20 minutes?
Either I'm a retard, or it isn't very simple...

Www Gentunderwear Com Au
Australia
About 2 years using the app
October 8, 2018

seems like an intuitive app. probably too many paid options, but decent amount options for an average marketer.

FISHBOWL The Game
United States
About 2 years using the app
October 22, 2016

top bar and popup dont function properly

Everlast Pet Toys Supplies
United States
About 2 years using the app
December 19, 2017

I haven't had a chance to use it yet to give an honest review

Juliet 925
Canada
About 2 years using the app
November 27, 2018

free version is great. it would be better if there were more eye catching pop up themes and displays. Overall the customization of the templates are really good. Should add better fonts

Why Not Parcel
United States
About 2 years using the app
October 26, 2019

I haven't started a campaign yet but so far appears pretty easy to navigate pretty easy so will see how i go

Sassy Starr
Australia
Almost 2 years using the app
Privy Operations replied October 29, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited October 22, 2019

gerneral, Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app

DIYMORE
China
Almost 2 years using the app
Privy Operations replied October 22, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.