Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

January 31, 2017

So far so good! They're forcing my hand when it comes to word count though. In a few more weeks I'll be able to have a better review!

Digest Store
United States
Over 4 years using the app
May 1, 2018

just started but it is very intuitive...requesting review a little prematurely

Lady Shade Sun Care
United States
About 4 years using the app
April 6, 2016

Our website is www.thecanvasworks.ie and we make beautiful canvas and framed prints of your mobile and camera photos.

We installed Privy after trying various other sign up apps such as Lifter Apps and Sumo Me. I have to say - I've been impressed by the UI and the customer service - all very slick.

The functionality on the free version is okay but I found the dashboard a little confusing. You can edit your campaign by clicking Edit on the top right but then you are prompted to edit your Website widget just below it. They seem like the same thing to me? Must be missing something.

Maybe they just need to fine tune the onboarding using Intecom?

All in all, I would recommend this App - it's nicely designed and I think it will be a solid addition to our site.

Patrick Ryan

Canvasworks
Ireland
About 4 years using the app
Edited November 29, 2018

Nice controls and UI. Good reporting feature too. I still have issue with conrtolling some features, but getting better.

The collagen shop
United Kingdom
About 4 years using the app
July 31, 2018

Nice apps to add into my store for Signup, however, to create a better page, you need to upgrade. But free version should be enough for a beginning.

Gobeonhealth
Singapore
About 4 years using the app
September 29, 2019

Second time using it. still working out capacities. Couldnt edit everything I wanted in the email response template, it wasn't loading well.

Tatu IMPORTS
United States
About 4 years using the app
Privy Operations replied September 30, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 20, 2020

Good, still learning ihow to use it, not very mobile user friendly and could do with interface update.

Epic nature
United Kingdom
About 4 years using the app
January 8, 2019

I use this app to gain more loyal costumers. This app really help me to offer my clients some special discounts.

Modular City
Mexico
About 4 years using the app
August 15, 2017

Very fast and simple setup. In 10 minutes I had the basics up and running. Spent another 10 minutes tuning/refining, and it's good enough to test for awhile and see how it does. It's nice to see things go so smoothly with the integration between Privay with Shopify and MailChimp - literally a few clicks of the mouse.

Lidocaine For Less
United States
About 4 years using the app
January 19, 2020

Pretty solid app. Not all the interfaces are as intuitive as they could be, but overall it works really well.

NovelTeas
United States
About 4 years using the app
Privy Operations replied January 21, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training