Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

June 10, 2019

working on getting better email lists. this has helped me get started, but I think the next plan is a little high in price

Stars and Stripes Company
United States
Almost 2 years using the app
October 7, 2018

It is ridiculous to require people to submit a review before they have had a chance to use the app for a while. The interface will take some getting used to and exploring before I can give a reliable review. From what I have seen so far, the app seems fairly easy to use to create pop-ups. Now, we wait to see how it functions once my Shopify store is live.

Buckaroo Bling
United States
Almost 2 years using the app
June 1, 2018

just starting
i ll review later

Silverpaw
Canada
Almost 2 years using the app
Edited November 26, 2018

Easy to use and the low cost was great for us as we are a small store.
We are able to use this information for our other websites as well

Pandoras Treasure Corner Boutique
United States
Almost 2 years using the app
June 8, 2017

So far so good, some of the finer points aren't very well coded and I've been waiting on support for 20 minutes.... Still think this app is great though. Will definitely make use of it.

Cmeadmore
United Kingdom
Almost 2 years using the app
Edited October 19, 2018

not bad but i cannot sync my shopify newsletter emails to my welcome email here. i wish info was more explicit on how to do that. hopefully they fix it

Fine and Fly Shop
United States
Almost 2 years using the app
March 13, 2020

not a fan of the forced review will udpate if i li ke app

Little Dapper Dean
United States
Almost 2 years using the app
June 12, 2017

Review might be better or worse. Very easy to set up and decent features in the free version. That being said I have been asked for reviews constantly and have had not time to evaluate the conversions. Right now we are 0 for 13 with this App. Ease of use is 5 stars, if they waited long enough for me to get results it may be better.

Seasonal Supply Warehouse
United States
Almost 2 years using the app
March 16, 2020

i was asked to rate this app, right after I downloaded it. So I don't have so much to say yet. I'm sure its good, I just didn't have the time to no for sure yet But privy seemed like they really wanted me to rate the app.

Moutawn
Denmark
Almost 2 years using the app
May 3, 2019

It says free but to send emails it cost 10 a month! I think it shouldn't say free at all if I have to pay anything. But it seems pretty easy to work.

Addicted and Broke
United States
Almost 2 years using the app
Privy Operations replied May 7, 2019

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training