Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 28, 2019

So far I am liking the app. I wish it had more professional looking templates for me to use for newsletters!

Crosscut Distillery
Canada
About 4 years using the app
Privy Operations replied August 30, 2019

Thanks for the feedback! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 5, 2018

its good. kinda hard to get started. worked so far, we will see how it goes. tutorials or something would have been helpful.

Just Baby Feet
United States
About 4 years using the app
December 4, 2016

Excited to get start using this!

Trolling Motors Online
United States
About 4 years using the app
March 4, 2016

The app is really cool. Gets the job rolling in just a few clicks. Definitely, I would recommend it and use it again.
Great job guys! Keep rocking :)

Madealiveclothing
India
About 4 years using the app
July 12, 2019

Helped us having a great pop up on our home page. Good results. Easy to use and plug-in.
recommended!

Skincare for sensitive skin - ELSI Beauty
United States
About 4 years using the app
February 27, 2018

good choice of templates. liked using it

Mothers World
New Zealand
About 4 years using the app
March 9, 2017

A fantastic range of products, from pop-ups to banners and even sticky bars! Thank you Privy!

Sg Style
Singapore
About 4 years using the app
Edited March 28, 2019

Today was my first day using privy and I love it. It is so easy to use and I love how easy it is to find tutorials on how to use it. As a new business owner this will for sure help me draw traffic and keep my customers. Please add a category for tutorials as a tab this would help alot .

Athletic Aha!
United States
About 4 years using the app
Privy Operations replied March 28, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

April 27, 2020

I love the flexibility with layout for this app. But I wish it allowed more A/B testing with all emails.

Pants for Peanuts
United States
About 4 years using the app
December 18, 2018

I have only used this app to add subscription. Would love to add it to my web in Squarespace, do you guys do this?

Yoga Tribe
Chile
About 4 years using the app