Reviews (24,915)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

November 23, 2016

all good setting up a basic pop up and email coillector, just need to try and understand how to do customer specific pop ups based on their behaviours

Chiacharge
United Kingdom
Almost 3 years using the app
July 13, 2017

This is incredible! Fast, effective, and so easy to use.

Fish People
United States
Almost 3 years using the app
March 15, 2020

Just started, excited so far about the ease of use. Easy to put together design and integrate with Shopify. Also works with Mailchimp which makes life much easier.

troococktails
United Kingdom
Almost 3 years using the app
December 24, 2017

Great app, use through shopify store. Easy to use and works great!

Naked Fashion
Australia
Almost 3 years using the app
September 10, 2019

so far so good- easy to use. I was referred this by the app by a Shopify genius. Set-up, designs, and layout are great!

Avenue Petit Lou
United States
Almost 3 years using the app
February 16, 2018

So far so good. Like that it's free.

Amyvolpatti
Canada
Almost 3 years using the app
August 29, 2018

good nice I like it !!!!!!!!!!

Flydp
United States
Almost 3 years using the app
Edited December 4, 2019

So far I'm on the free version and its been working great, I'm getting lots of sign-ups and the list is growing. So far I'm on the free version and its been working great, I'm getting lots of sign-ups and the list is growing.

Saffronice
Australia
Almost 3 years using the app
Privy Operations replied March 18, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com

March 1, 2019

I highly recommend for newsletter signups. This app is fairly easy to use and I find the pop very easy to customize. I do wish there was a price tier option in-between free and the plus versions. Easy to link app to my mailchimp account to send my newsletters. I can see myself possible upgrading to paid version in the future.
The negative is that though I wrote a review I kept getting a prompt to write a review.

Ackee Tree Clothing
United States
Almost 3 years using the app
Privy Operations replied March 1, 2019

Thanks for the review!

June 9, 2020

I have just started using the app but so far it's pretty user friendly, and the support team has been awesome at handling my inquiries. Now I will just wait and see how much I can grow my online sales ...

STEEL STYLE GARAGE
Canada
Almost 3 years using the app