Reviews (24,915)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

February 3, 2017

Looks great. I will check back after first 30 days of testing it. Thanks!

Elitetek Sports
United States
Almost 3 years using the app
July 20, 2019

Great app- user friendly and gets you to point a to point b in your email response marketing without having to bounce back and forth to shopify!

The Way Through
United States
Almost 3 years using the app
November 6, 2016

Easy to use, easy to customise, looks fresh and clean. Great app and just what we need here at www.la-kult.com.au. Thanks guys.

La Kult
Australia
Almost 3 years using the app
April 13, 2018

I love that I can capture the emails of my online store visitors. The popups are nice with great customization features. So far so good!

Superior Bling Designs
United States
Almost 3 years using the app
May 25, 2019

One of the best! It does what is says it does and is very intuitive to use. Cant imagine my business with out it.

Modernplum
United States
Almost 3 years using the app
Privy Operations replied May 30, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited August 6, 2024

This app is great but the service and onboarding team is the best!! They helped me get all my campaigns running when we first came on with Privy.

Now Henry has been helping dial things in and the results have been outstanding. They've been performing even better than expected. KUDOS to the Privy team and big thank you to Henry for his pro skills!

SquiJig
United States
Almost 3 years using the app
Edited August 12, 2019

Fantastic App. Well worth trying it out.. I have used it on a few of my websites for a few years now.

Xcelerator Online
Australia
Almost 3 years using the app
Privy Operations replied August 13, 2019

Great to hear, thanks for using Privy!

If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 4, 2019

I have been stupid and forgot to add an email collection app to my shop. So far so good. Looking forward to working further with it.

Julie Loomer
Norway
Almost 3 years using the app
May 22, 2023

Privy has been a game changer! We especially LOVE Spin to Win. We definitely recommend it, and Privy, to boost subscriber growth and drive conversions!

The Original PeachSkinSheets®
United States
Almost 3 years using the app
September 23, 2016

Easy to setup, easier to use. Great app!

Marcheur Co
Australia
Almost 3 years using the app