Reviews (24,915)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

February 20, 2017

Very good! Easy to use especially for inexperienced users.

Glc Green
Hong Kong SAR
Almost 3 years using the app
November 23, 2017

Perfect even in the free version

Wallzillaprints
Czechia
Almost 3 years using the app
July 26, 2017

I've been using Privy for quite some time and I really like the app!

Gourmet Candle
United States
Almost 3 years using the app
August 7, 2017

Great! I like it so far as a new user. It's easy to use and fast to set up.

Boriville
United States
Almost 3 years using the app
Edited August 11, 2018

great app help me grow your email listing more subscribe and increase sales

Bluesky Style Store
United States
Almost 3 years using the app
April 24, 2017

Excellent app! Super easy to set up and customize. We started adding subscribers and converting immediately. Wish we found it sooner!

Treehoppertoys
United States
Almost 3 years using the app
November 6, 2017

very nice app, i use it with my store https://fabroyalty.com and is very helpfull

Fab Royalty Store
United States
Almost 3 years using the app
September 24, 2016

Privy works great for us! The functionality is just what we need to capture emails for our newsletter, which is especially remarkable since we're using the free version. The customization options are even better than what I had in mind while looking for this kind of app.

Texas South Wind Vineyard Winery
United States
Almost 3 years using the app
Edited June 19, 2019

I've used it for a while, no problems thus far! I've been able to achieve customer acquisition, and that's what I was hoping for.

Bhgraceboutique 2
United States
Almost 3 years using the app
January 7, 2020

Very easy to use and easy to integrate into Shopify. I’m not too tach savvy and I can still use it easily. I’ve been a user since 2016 and don’t plan to leave.

Bossy World Fashions
United States
Almost 3 years using the app
Privy Operations replied January 8, 2020

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com