Reviews (24,928)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and growing email lists, particularly praising its user-friendly interface and seamless Shopify integration. It offers email and SMS marketing, customizable templates, and effective automations. The pricing model is considered reasonable and scales with business size. Merchants also appreciate the responsive customer support and continuous updates that enhance the platform's robust online marketing capabilities.

May 8, 2018

Great app! We've been using it for over a year now and love it. Easy to understand and simple to use.

Fabula Nebulae
United States
Over 3 years using the app
September 22, 2019

just starting to set it up to use it. so far haven't seen the results but will look for ward to it. great software so I'm sure it's going to do what I need it to do.

Borden Fashion
United States
Over 3 years using the app
December 8, 2016

Easy to use and very effective!

Made In America Co
United States
Over 3 years using the app
Edited August 30, 2017

I had some technical issues. The tech support took care of it on the same day. The software runs great and is very useful.
Thanks Privy!

S D G By Grace
United States
Over 3 years using the app
September 26, 2020

it helped me with email marking. it also helped me make a pop up for new subscribers but it never showed on my website

Her BossSi Boutique
United States
Over 3 years using the app
October 24, 2019

Awesome App! It really does exactly what it advertised to do. I am very happy with it so far. Hopefully it will lead to more sales

Swiss Ruigor SA
South Africa
Over 3 years using the app
Privy Operations replied October 24, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

April 16, 2021

Up till now nobody from this company can explain to me how someone else got hold of my account, use it and ratcheted up my monthly bill. Just sickening.

Fibermerix Fashion
Canada
Over 3 years using the app
February 26, 2018

Excellent app! Used it to prompt customers to subscribe to our website

River Ash Bakery
Singapore
Over 3 years using the app
November 15, 2017

Very user-friendly. They give you help videos to guide you!

The Pooch Company
United States
Over 3 years using the app
Edited July 23, 2020

I didn't test the full option of Privy but for what I saw until now, it's a great product. Give it a try, it's worth it.

Howtobuildwealthwithrj Store
United States
Over 3 years using the app