Reviews (24,928)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and growing email lists, particularly praising its user-friendly interface and seamless Shopify integration. It offers email and SMS marketing, customizable templates, and effective automations. The pricing model is considered reasonable and scales with business size. Merchants also appreciate the responsive customer support and continuous updates that enhance the platform's robust online marketing capabilities.

October 30, 2017

Great addition to our site. Quick and easy to use. Happy User!

Prolash
United States
Over 3 years using the app
Edited May 22, 2019

Easy to use, great basic app as an add onto your shopify web site. Super easy to edit and change things like fonts and colour too.

Retrodressup
South Africa
Over 3 years using the app
March 15, 2019

Privy is a super easy and powerful tool to use. It has helped our company continue to grow our marketing email list at a incredible rate. Above all else though, their customer service is unmatched! The design features do sometimes have some minor bugs, but if you flag it for their team they'll definitely address it as soon as they can.

The Pro's Closet
United States
Over 3 years using the app
Privy Operations replied March 17, 2019

Great to hear, thanks! If you need any additional help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

August 7, 2018

WOnderful app! We've been using it on other stores with great results...

Outthereandbeyond
United States
Over 3 years using the app
February 7, 2017

It was really easy to set up the pop-up window as well as link accounts for my email marketing

Myophysical
United States
Over 3 years using the app
Edited August 30, 2019

Cant click next because it is blocked by the help button when trying to upgrade and continue running campaigns. smh

Digital Handlebar
Canada
Over 3 years using the app
October 11, 2016

It's really easy to use and I do appreciate its free option.

Sschicb
United States
Over 3 years using the app
Edited November 6, 2018

I love this app. It integrates well with my email provider. The ease and use of the app is fabulous. The designs are so pretty and I am able to customize the designs to the exact giveaway or sign up CTA that I am creating. I can't speak highly enough for this app. ... and I only have the free version!

JDEducational
United States
Over 3 years using the app
February 22, 2020

I just wanted a simple app to have a welcome email giving a discount code when costumers give their email address. I'm a small shop and I don't have a lot of online sales yet. I wanted a free app but of course, they're blocking my campaign so I upgrade. I'm not impressed.

Hey Kiddo Toronto
Canada
Over 3 years using the app
September 5, 2016

Awesome app, even more so because it's free and doesn't even promote itself to your audience - good work! Easy to setup and use, easy reporting, no spam. All good, would definitely recommend - has brought in sales, so it works :)

The Southern Alps Beard Co
New Zealand
Over 3 years using the app