Reviews (24,916)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

January 6, 2018

Good app, and great design interface. There does seem to be some small code bugs. We got a weird element our on site, along with pop-up issues with recaptca from time to time.

Claimclothing
United States
About 6 years using the app
July 31, 2017

Still in the beginning.... Doesn't seems so simple and intuitive as I thought.

Meaningful Jewelry
United States
Almost 6 years using the app
January 26, 2019

still trying to figure it all out but so far works okay, once we learn how to send email offers might work out a little better for us

Craft Supply Canada
Canada
Almost 6 years using the app
May 21, 2017

Have had the app installed for 5 minutes would love to give a review after I have actually used the app.

Devoted Jewelry
United States
Almost 6 years using the app
January 27, 2020

Reasonably easy to use marketing app on the free plan. Good information provided with performance reports.

EBONiiVORY
Australia
Almost 6 years using the app
Privy Operations replied January 28, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

December 4, 2018

I don't know - let me use it first ! :)
I don't know - let me use it first ! :)
I don't know - let me use it first ! :)

karine lecchi
France
Over 5 years using the app
December 8, 2016

Easy to set up and customize, but have only used the free version and only for a few hours. There's a very annoying popup prompt asking for a review that won't go away unless you leave one.

Bloodroot Candle Co
United States
Over 5 years using the app
Edited June 17, 2021

Quite nice... Lot's of services in one app. Good pricing structure. Good customer service. Needs more features though, and a bit of integration and UX polishing.

Thatloop
Canada
Over 5 years using the app
Edited September 26, 2019

All in all this is a great app, but the pricing model is absolutely bonkers. $5 additional for every 1000 mailable contacts means you are paying an extra $500 a month just for having 100,000 contacts sitting there even if you're not actively communicating with them...

Serionix
United States
Over 5 years using the app
January 29, 2017

Thank you page social media not easy to modify. Not avaiable to change Facebook link.

Nutreva
Spain
Over 5 years using the app