Reviews (24,815)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

March 12, 2018

It would be five stars but they do not take your crucial input.

Privy is a great platform, yet, the mobile component, which is used by over 70% of our visitors has a defect when applying the static sign-up button. It is intrusive and covers both, the check-out button on the bottom as well as the Menu bar when applied on the top.

Not very smart.

It is a mild code effort to change.

Goacosmetics
United States
Over 6 years using the app
Edited June 27, 2017

absolutely love privy, it gives us an update every time a customer signs up and the exit intent pop up has been successful too. Really great that it works with our e-mail campaign apps like Mailchimp and Klaviyo.

Twothree
United Kingdom
Over 6 years using the app
March 20, 2017

just trying it out but so far it's very easy to use and adjust according to your brand style guide.

Raw Wild 2
United States
Over 6 years using the app
January 6, 2018

Good app, and great design interface. There does seem to be some small code bugs. We got a weird element our on site, along with pop-up issues with recaptca from time to time.

Claimclothing
United States
About 6 years using the app
July 31, 2017

Still in the beginning.... Doesn't seems so simple and intuitive as I thought.

Meaningful Jewelry
United States
Almost 6 years using the app
January 26, 2019

still trying to figure it all out but so far works okay, once we learn how to send email offers might work out a little better for us

Craft Supply Canada
Canada
Almost 6 years using the app
May 21, 2017

Have had the app installed for 5 minutes would love to give a review after I have actually used the app.

Devoted Jewelry
United States
Almost 6 years using the app
January 27, 2020

Reasonably easy to use marketing app on the free plan. Good information provided with performance reports.

EBONiiVORY
Australia
Almost 6 years using the app
Privy Operations replied January 28, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

December 4, 2018

I don't know - let me use it first ! :)
I don't know - let me use it first ! :)
I don't know - let me use it first ! :)

karine lecchi
France
Over 5 years using the app
December 8, 2016

Easy to set up and customize, but have only used the free version and only for a few hours. There's a very annoying popup prompt asking for a review that won't go away unless you leave one.

Bloodroot Candle Co
United States
Over 5 years using the app