Reviews (24,916)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

Edited December 1, 2018

Love Privy. I use privy to tell my customers that they can have free shipping, I just wish there was a free option to remove targeting mobile devices as it looks like a horrible experience for users. Check out https://www.smartmerino.co.nz to see what I mean. You can also find the best New Zealand made 100% merino clothing on sale including mens & womens base layer thermals & more.

Smart Merino
New Zealand
Almost 7 years using the app
March 3, 2017

great app for shopify, I would recommend this application for new websites.

Black Bear Engraving
United States
Almost 7 years using the app
March 19, 2019

This app works great! The design editor is very user friend and most important, this app has very easy integrations and installation!

Lulu Designs Jewelry
United States
Almost 7 years using the app
Privy Operations replied March 20, 2019

Great to hear, thanks! If you need any additional help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 23, 2016

Wish there were more fonts offered but other than that a very smooth app with easy to use features

Trail Wrap Apparel
Canada
Almost 7 years using the app
April 25, 2017

Great so far. Running into issues with installation on website.

Karlande Designs
Canada
Almost 7 years using the app
April 17, 2017

I found this app to be pretty helpful. It took a bit to figure out some of the features, but all in all a good asset to my store. I may consider purchasing the upgrade for this app.

Joa Bath And Body
Canada
Over 6 years using the app
February 13, 2017

So far it seems pretty cool. We'll see once I've had time to really mess around with it.

Brugh Coffee
United States
Over 6 years using the app
June 29, 2017

Still learning, but seems to be just what I need!

Jumping Jack Apparel
United States
Over 6 years using the app
December 30, 2016

Has helped us grow our email database!

Toyou2016
United States
Over 6 years using the app
February 4, 2017

Works great, love it. Keep up the good work. Pricing can be slightly cheaper though for me to consider other options.

Otherwise, great work!

Two Three Bricks
Singapore
Over 6 years using the app