Reviews (4,441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features including pop-ups, email marketing, and SMS campaigns, which integrate seamlessly with Shopify and other apps. They appreciate the customization options and detailed reporting that align with their website themes. The customer support is praised for its responsiveness and availability through live chat and personalized Zoom calls, making it a valuable tool for enhancing e-commerce operations.
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Privy has been a great tool to capture new email addresses. But more important than the app itself is the support. I can hop on to get chat support and everyone is super nice! If you don't have Privy, this is a *must add* to your store!
Very good indeed. My problem was sorted out within 5 minutes, which must be some kind of record. Fast, efficient and friendly! Highly recommended.
I recently started using Privy. Setup was quick and easy to integrate with our Shopify store. I had a few questions and Jose was quick to reply to anything I needed to ask. Would recommend.
Jose has responded and helped us so quickly for our needs. Thank you always!
Jose M helped me integrate my old store to my new one. Privy is the best.
Great app for managing my customer lists and sending out emails. They have good tools for building email campaigns and they are integrated into Shopify so I can see how many sales I get from each email!
Straight forward to use, fast and capable support, reasonable pricing model for a small bootstrapped business.
I've been using Privy for about a year and a half as my business has gone from $1k to $25k/month and I have no plans of leaving.
The intuitive platform has allowed me to set up email campaigns and more all on my own, and the support (the few times that I've needed it) is always quick, professional, and helpful.
The cost of the app also scales with your size (you pay a bit extra as your contact list grows), which is great when you're just getting started.
Highly recommend Privy!
Some of the quickest customer service I've experienced was from Jose at Privy. We had one minor issue and it was isolated and then rapidly resolved. This app has also helped tremendously with gaining new customers and customer outreach.
PRIVY integrates seamlessly with our shopify store. Pop ups, emails, sms, reporting. You can customize every detail to match your websites theme. Additionally, I love how helpful their team is. I highly recommend PRIVY for anyone looking to maximize their store's potential.
Privy is a solid emailing app that's fairly easy to navigate, although there are times when I still find myself figuring things out. One of its standout features is the live chat support, along with the option to schedule Zoom meetings for technical assistance, which came in handy when setting up my sending domain. My experience with their tech support was excellent, especially with David S., who was incredibly patient and kind while walking me through connecting DNS records via Zoom. The email templates are easy to use, and I love that I can effortlessly integrate marketing images created in other design apps. Additionally, the ability to track who opens, clicks, or unsubscribes from my emails gives me valuable insights into client engagement.