Reviews (24,914)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

May 18, 2017

Excellent app. Really simple to use and very effective!

Hugo Me
United Kingdom
Almost 7 years using the app
February 28, 2019

The app help us to capture mails for our newsletter campaigns. It is very easy to use and you can change everything in a simple way, we recommend it a lot!

atarcl
Chile
Over 6 years using the app
Privy Operations replied February 28, 2019

Thanks for the review!

October 17, 2017

Very effective to get a lot of emails!! and make marketing :)

Divina Musa
Chile
Over 6 years using the app
May 31, 2017

So far very easy to use. It does what it says it does. Simple to customize.

Os On
Brazil
Over 6 years using the app
July 15, 2018

Awesome app - can not run my store without it!

Meraki Design Studio
Australia
Over 6 years using the app
April 23, 2017

awesome so far! really like the capability and the ease of use... I will see what the stats some back as...

Hagley West
United Kingdom
Over 6 years using the app
December 6, 2016

This app was recommended to me by a client and I'm happy we picked Privy. It's pretty easy to set up, has options for the appearance of the pop up, and most importantly had live chat support.

Harringtons 7
Canada
Over 6 years using the app
March 30, 2017

Great product and easy to use! Thank you Privy!

Coltempo
South Africa
Over 6 years using the app
January 5, 2020

Really Awesome App to grow your E-Mail List!!! LOVE IT!!!! Nice and really easy to use and the possibilities to create an awesome pop up are endless :) Thank you Privy!!!

Stroncton - Design & Clothing Company
Austria
Over 6 years using the app
Privy Operations replied January 6, 2020

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 23, 2017

Privy is a must-have app for any shopify store. It's definitely helped increase conversions and grow my customer list faster. Great product! I highly recommend!

Beard Unlimited
United States
Over 6 years using the app