Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 3, 2018

Great app.
The wheel pop up gives you an excellent conversion rate.

Exit intent pop up works properly.

Install it and start getting LEADS to sell them after

Odin Gear
Canada
Over 3 years using the app
Edited December 18, 2018

Love the APP. Have been using it for a while and its easy to use and great to get signups from customers who convert.

Tushon
Australia
Over 3 years using the app
Edited June 4, 2019

The app is incredibly easy to use and user-friendly. The only feedback is that we wish that the A/B testing would be placed at lower plans instead of the most expensive at $299/month.

Sourcecollections
Singapore
Over 3 years using the app
October 17, 2017

Fairly Simple Set Up. Works much better than MailChimp!

Hit Factory Athletics
United States
Over 3 years using the app
January 2, 2018

The app is a cool free one that does the job.....would like a little more customization without having to upgrade. But you can't beat free.

Casual Contempo
United States
Over 3 years using the app
Edited June 22, 2017

app is awesome for getting customers to subscribe. Wish it had the ability to send mass emails for other promotions.

Major Necessity
United States
Over 3 years using the app
May 14, 2019

The only thing is that is not very clear when you want to export the data about how many customers you have in the pop up, so you can integrate with email solutions.

iSleep
Mexico
Over 3 years using the app
Privy Operations replied May 15, 2019

Thanks for the feedback and review! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training. I have also sent your business to our support team so you can expect someone to reach out in the near future.

August 23, 2016

Love that my pop up was so easy to customize and it is getting people to sign up for my newsletter!

Lou Banks Decor
United States
Over 3 years using the app
February 7, 2020

Privy has so far been easy to use, setup and capture customer e-mails at various stages of the customer's journey on our website.

Kantala
Sri Lanka
Over 3 years using the app
Privy Operations replied February 10, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

December 5, 2016

It's not really FREE. It has limited functionality, then offers a bunch of better options after you pay the monthly fee. Since I have not unlocked all of their features, I cannot give 5 stars, but what I've used so far has been good.

Peterchic
United States
Over 3 years using the app