Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 20, 2017

ill give 2star coz i just try it today, let see what happen next. thanks for free app anyways. thumbs up

D N Estore
United Arab Emirates
14 days using the app
November 3, 2019

You know, I'm new to the app, and for the few days we've used it, it's done its job. The one thing I'm not crazy about it being prompted to review it immediately when downloaded and again every time I open the app. It would make more sense to wait a week, to allow people time to leave a real review of how the app works or has helped them.

Lenny Lemons
United States
13 days using the app
September 18, 2017

Doesnt send automated emails very quickly

Reed Remitz
United States
13 days using the app
June 22, 2019

This thing will absolutly demolish your page load speed. I went from an A to a D on Gtmetrix and a 88/100 to a 25/100 on google page speed. Yea it works pretty well but I hope your customers dont mind waiting 10-15 more seconds for your page to load.

Aliana Rae
United States
13 days using the app
June 2, 2017

Amazing app, but forcing a review by having a banner in there the whole time is irritating.

Smartfitnessco
United States
13 days using the app
October 11, 2017

Wouldve been nice if I wasnt rushed here to review before starting on my work so i can see if this is the app for me. SMH

124clothing
United States
12 days using the app
June 27, 2018

Just downloaded this app, im yet to find out its pros!

Bestbuyonlinecyprus
Tanzania
11 days using the app
March 25, 2018

it carries out what it says and give customer updates

Flashprices
United Kingdom
11 days using the app
March 28, 2019

The Automate plan is described as "Designed for SMBs investing in list growth, email marketing & reducing cart abandonment" and this is REALLY misleading as cart abandonment features are only available on the commerce plan.

La Bombilla
France
11 days using the app
Privy Operations replied March 28, 2019

Thanks for the feedback and I'm sorry you didn't see what you were looking for. The Automate plan includes the ability to send automated cart abandonment emails and you can use exit intent to save people before they leave. I believe the feature on the Commerce plan i am guessing you are referring to is cart value targeting which I just added this to your account.

June 11, 2017

There should be a step by step tutorial to walk a new customer through. Just saying enter email or field doesn't help at all. Hope I can add this app.

Fab Vibes77
United States
11 days using the app