Reviews (24,929)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

June 11, 2019

So Simple To USE!!!
I was looking for a way to do simple exit intent pop ups and was looking down my list of other services... email marketing... all I needed was basics (cart abandonment, newsletters, offers, etc... ) and BAM privy saved the day starting at...wait for it...$10 a month!

Holy cow! Seriously, 1/3 the price of most competitors with all this extra added stuff.

Don't think... just sign up for Privy. And if you are coming off Mailchimp, this will be a breeze.

AMRAPrx
United States
Over 2 years using the app
Privy Operations replied June 12, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 21, 2019

good

RoseRoyalHair
United States
Over 2 years using the app
August 28, 2017

Easy to use and super interface, really cool app!

Gaytees
Malta
Over 2 years using the app
Edited January 26, 2020

Privy is helpful in my email and signing up a new customer on my website for HKL4U. They are very helpful they have a good support team to explain what you might not understand.

HKL4U
United States
Over 2 years using the app
Privy Operations replied May 1, 2019

Thanks for the review! If you need any further help please don't hesitate to continue reaching out to our support team at support@privy.com!

November 1, 2018

I use this app to help me capture email addresses and sign customers up for our newsletter. In return it provides them with a promo code.

madlove llc
United States
Over 2 years using the app
Edited April 9, 2020

I have been using Privy for over 3 years now for my marketing pop ups that I can customize in any way from shipping Bars to email capture with exit intent. But what surprised me the most about Privy was their customer service. Recently Privy reached out to me asking if my business would be interested in being listed under Privy's new program called Shopsmallecomm created in response to small businesses affected by Covid-19. I was more than happy to participate as it opens up a potential revenue stream while getting exposure for my business. Thank you Lauren and the team at privy for being a part of my businesses success.

COSMOCRAFT LLC
United States
Over 2 years using the app
November 11, 2019

Working really nice!
I would like if it would be a way to put it in spanish since would be easier work for me.

Applesphera
Spain
Over 2 years using the app
December 10, 2017

Love this app, has great "Help" options for a newbie.

Brokentoe Beachwear
United States
Over 2 years using the app
October 3, 2022

Excellent customer service. They helped me to setup the first marketing tools. Very good onboard session with Andrew Garber.

FischRacingTech
Canada
Over 2 years using the app
August 23, 2016

Privy is great! We love our newsletter signup popup - it's easy to edit and connects directly to our MailChimp account. It's so exciting to receive our daily update on our new signups and find out how many people redeemed their coupon code. Thanks, Privy :)

Tranquilo Mat
United States
Over 2 years using the app