Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 25, 2019

The features look complete, but I am still confused on how to deal with certain technical things. I sent 2 questions already and seemed like they are still in the queue.

ecofavo
Indonesia
Over 1 year using the app
November 21, 2018

nice ejrkgnergbergoiebrgoierbgoierbgeriogberoigberoigbreiogberiogberiobgeirobgoiergbiorebgiorebgoiregbritbg

Macobrew Cold Brew
India
Over 1 year using the app
November 6, 2017

It is a little early to review. So far, I can only say that it was simple to set up the pop-up box to collect subscriber emails, how well it works is yet to be seen.

Www Ourbigo Com
United States
Over 1 year using the app
March 31, 2018

Works well, don't like that I cant figure out how to edit the current pop up campaign unless i make a new one.

Orange Southern Grace
United States
Over 1 year using the app
December 5, 2017

since your making me write a comment I will. This product is ok. Not sure if its what I want. Doesn't seem to activate very easily

Kidsclothes1
United States
Over 1 year using the app
Edited October 27, 2019

So I was really impressed that I could install my own background templates in the pop. However not impressed that a sign up tag showed at the top left of the page for the user to click on before the pop up displayed. What's the point in that?? This feature should be optional.

loritime.com
Spain
Over 1 year using the app
Privy Operations replied October 29, 2019

Thanks for the review! It actually is optional. Here's a help doc showing you how to remove or customize it: https://help.privy.com/hc/en-us/articles/360013171973-How-to-Customize-or-Remove-Campaign-Tabs. Hope this helps! Please let us know if you have any questions at support@privy.com.

November 8, 2017

Dont know yet. Just installed

Dinosaur Parts
United States
Over 1 year using the app
February 24, 2019

Good for creating pop-ups, but in order to email customers you need to upgrade from the free plan. Would be good if you could create newsletters for customers up to a certain amount and then they could charge you to upgrade. once you grow more of a following.

WishUpon Boutique
Australia
About 1 year using the app
February 28, 2019

Confusing to figure out how to get it working on the site correctly. But it gets the job done. I use it on a couple sites

Anxiety Healing Program
United States
About 1 year using the app
Privy Operations replied March 1, 2019

Thanks for the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

October 16, 2019

Still familiarizing myself with it after uploading the app for trial with my shopify account. Hoping for ease of use for email beginners.

RobinGoesTo
United States
About 1 year using the app
Privy Operations replied October 17, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training