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Overall rating
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including customizable pop-ups. They value its competitive pricing, seamless integration, and unlimited email sending. The targeting options and analytics dashboard are praised for boosting engagement and providing insights. The customer support is noted for its promptness and dedication. The free plan is beginner-friendly, and the onboarding process effectively assists new merchants. Features like spin-to-win and visitor-to-contact conversion are credited with increasing subscriber growth and sales.

April 22, 2020

Het zou leuk zijn als het beter werkt, probeer in tekstvak iets te veranderen en krijg altijd een foutmelding

5 days using the app
September 5, 2019

I really like my email design, however, when doing speed test through google, this slowed my website down too much, which would impact rankings. The link attached to my pop up also impacted my page. & $20 is a bit much for an email sign up.

Lux iCases LLC
United States
4 days using the app
Privy Operations replied September 5, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Privy should never slow down your site speed or affect your search ranking. I forwarded this issue to the support team and they should be in touch.

July 7, 2019

it doesn't sync the customers the opt in for newsletter in my website, I don't see the point of having the app if it doesn't sync my customers

Budgie World
4 days using the app
Edited November 26, 2019

Haven't used it yet and forced me to make a review. So not sure what it wants me to say. Maybe give me some time first.

DK Vintage Club
3 days using the app
August 21, 2019

i have no idea how is work
can not see my discount code
don t know how to set up yet
i canceled before i think i will doit again

Colombo Shop the Online Store
3 days using the app
Privy Operations replied August 22, 2019

Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at

March 2, 2018

i like buy something Your review is too short. Enter a comment that is at least 30 characters
Rating must be selected

3 days using the app
Edited November 6, 2018

can't sync emails from my shop unless I use MailChimp but that app is not great either. no sure how i feel about it

OpenAir Electronics
United States
3 days using the app
January 28, 2020

Sto testando l'app, vediamo cosa si puo fare,.. cerco di inserire la traduzione in italiano, ma non mi sembra si possa fare, se potete fatemi sapere

3 days using the app
Privy Operations replied January 28, 2020

Thanks for the review and feedback! We're still working on localizing our app to be available in Italian. Stay tuned! If you need any help in the meantime, don't hesitate to reach out to our support team at or check out our help docs at

Edited December 22, 2018

I used this app because it was the highest rated. I really just wanted a simple email app. Not sure i want to torture my customer with pop ups. I guess being polite is old school....

Always Summer Herbs
United States
2 days using the app
March 28, 2018

its not easy setting up everything, it would greatly benefit privy if you had videos outlining each topic step by step.

Premium Muscle Stimulator 2
South Africa
2 days using the app