Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

Edited October 29, 2019

dont know yet, need to use the application first before i can give a review. youar asking before i can try it. no wonder the 22573 reviews

H&P: Little Online Store
Mexico
About 9 hours using the app
Privy Operations replied October 29, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

December 18, 2019

Am so confuse with this app. ...........................................................................

Lamoon PK
Thailand
About 6 hours using the app
Privy Operations replied December 18, 2019

Thanks for the feedback! As you get started, feel free to reach out to us for help at support@privy.com, we also have lots of tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

Edited May 24, 2019

I just downloaded the app, I'm unable to leave a honest review because I haven't tried it out completely

Unique SwimTique
United States
About 5 hours using the app
Privy Operations replied May 24, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

December 30, 2018

to expensive. seems like a good app but cost is way to much for start ups. the basic plan barely has any features.

RodeoMaverick
United States
About 5 hours using the app
July 26, 2019

just started using need time to see how well it works, afterward, i can give my full assessment on it.

PetNiche
Canada
About 4 hours using the app
Privy Operations replied July 29, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

March 23, 2017

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Drosy
United States
About 4 hours using the app
November 8, 2019

I loved what type of pop ups this app could create, but... I HATED the way you could not add double opt in without having mailchimp or similar app which is then too confusing for someone without coding knowledge. If I wanted to hire a professional to do the coding, I wouldn't install an app in the first place. A big no from me, sadly.

The luxury habits
Austria
About 3 hours using the app
Privy Operations replied November 8, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please reach out to our support team at support@privy.com and someone can give you a hand as soon as they're online.

January 17, 2017

I find it confusing. I will probably uninstall it.

Modern Cheapskate
United States
About 3 hours using the app
September 15, 2017

Barely learned the app and it's making me review. Give me some time to learn what it does, dammit. Your dashboard is confusing as shit.

Headstock Supply
United States
About 3 hours using the app
Edited July 3, 2019

It’s really difficult to customize. I can’t put Japanese characters when I edit on pop up. I’ll come back after it developed.

Ecigar4jp Inc
United States
About 2 hours using the app
Privy Operations replied July 3, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.