Reviews (24,930)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

Edited August 13, 2018

I just added the APP. It immediately launched me into creating a "campaign" instead of bringing me to a Set Up section. I will assume Privy already has all the information it needs from me? I would like to know how it coordinates with Mail Chimp, I will investigate further.

Update:The app seems to be working fine. The only problem so far was the email addresses collected from the Exit Pop ups weren't being added to the Shopify email list. I contacted Privy through the chat box and they got back to me in a timely fashion and told me that I needed to set a New Rule in the Automation tab. Once I did that the list was updated in Shopify. I appreciated the prompt assistance.

Other than the fact that I find the editing features a little difficult to use, I will keep using this app, and I appreciate that it is free.

My Web Yard Sale Llc
United States
Over 2 years using the app
Edited August 4, 2020

Highly recommend Privy! From the well designed pop ups which are easy to set up and definitely generate additional revenue (easy to personalise and align to your brand colours) to the newsletters, again which look great with no need to import customers. Very slick app and the support team are extremely helpful, they want Privy to work for your business and that shows in their interactions.

All About Your Home
Ireland
Over 2 years using the app
November 12, 2016

Just set it up. So far so good: very easy to use!

Twelvestakes
United States
Over 2 years using the app
Edited February 7, 2019

Great for collecting email addresses! It takes a little time to get the hang of how to customize and add your own messages but overall, not hard to set up!

Doshi Fcsa
United States
Over 2 years using the app
September 7, 2020

I used this app on my store, it's excellent! would recommend it to friends! So helpful and useful , hope my shop will have good sales! www.alleyemasks.com

eyemasks
China
Over 2 years using the app
November 26, 2016

Great app!! Easy to use! Love it :)

Blossom And Pear
Australia
Over 2 years using the app
January 4, 2018

Amazing service. Really completes my website and a very useful tool to capture customers interested and on the edge of purchasing your store before they leave forever!!

Fitsmo
United States
Over 2 years using the app
September 15, 2018

Great app even on FREE level of subscription. Would recommend and best way to build email list I have found.

Aromas For You
United Kingdom
Over 2 years using the app
August 24, 2016

Great App and great support team!

Luxe Melange
United States
Over 2 years using the app
June 27, 2017

awesome software for email popups

Casual By Nature
Hong Kong SAR
Over 2 years using the app