Reviews (24,930)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

September 28, 2016

Great app. Easy setup, lots of features, fair price, highly effective.

Wristouch
United States
Over 2 years using the app
Edited April 18, 2017

Great app for expanding client list. Very easy to use.

Safety Manuals
United States
Over 2 years using the app
May 25, 2021

Very helpful team and very useful app if you make the most of it. Still learning, but already it's contributing.

JaneAusten.co.uk
United Kingdom
Over 2 years using the app
November 17, 2019

great app, Im using it to really gro my email list, I recommend it. The free version will be enough to get you going

Ideal Design
United States
Over 2 years using the app
Privy Operations replied November 18, 2019

Glad you like it so far! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 16, 2016

We use it for welcome and escape pop-ups. Very user friendly and useful app.

Catspress
Türkiye
Over 2 years using the app
November 28, 2020

It's awesome. Easy to use if you don't have web design experience. Can be a little confusing if you're trying to do something quickly as a new user, but once you understand what-does-what, it's easy.

Popgurl Beauty
United States
Over 2 years using the app
May 21, 2017

LOVE! Makes it quick and easy to obtain email addresses and give customers a coupon for doing so. Also, I love that you can design every aspect about your popup, and make it a reflection of your brand!

Elle Belle Boutique
United States
Over 2 years using the app
Edited March 3, 2017

This is a Great App I have used in my Patriotic Clothing Store www.FreedomDoesNotComeFree.com I am very happy I picked it early on! Thanks Again Privy!

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Discount code:Freedom22 for 10% off
#USA

Freedom Does Not Come Free
United States
Over 2 years using the app
Edited April 22, 2020

I use this app for my Shopify store.
It's easy to work your way around.
You have all that you need to automate your business.
Affordable..

Poppie Pink
Australia
Over 2 years using the app
Edited September 15, 2019

Update (9/15/19): The email portion of the app has proved to be the most useless part of the app. Creating a newsletter is a serious chore compared to other programs. The information you gain from the newsletter is worthless. It doesn't tell you who clicked on which link, who unsubscribed, etc. It has not been effective in anyway. I guess I'm stuck until MailChimp is once again part of Shopify.

Update: I've had the app installed for a month now. The pop up works great gathering emails. Actually surprised at how many people sign up. The email feature is nice. I've sent out a few newsletters with varying results.

I can't justify paying $20 a month for the app yet. I'm told that I've reached the max impressions of 5000 per month on the free plan yet my site says I'm only at 1500 for the month (could be the way impressions are counted). The email reports leave a lot to be desired. Other apps give great detail about who opened, how many times, what was clicked on etc. Would certainly pay for that. My avg open rate according to the report dropped from 20% with another app to 2%. Not sure why.

Real Life Rosary
United States
Over 2 years using the app