Reviews (24,930)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

Edited March 3, 2017

This is a Great App I have used in my Patriotic Clothing Store www.FreedomDoesNotComeFree.com I am very happy I picked it early on! Thanks Again Privy!

Patriotic Clothing Shop Now
http://FreedomDoesNotComeFree.com
Discount code:Freedom22 for 10% off
#USA

Freedom Does Not Come Free
United States
Over 2 years using the app
Edited April 22, 2020

I use this app for my Shopify store.
It's easy to work your way around.
You have all that you need to automate your business.
Affordable..

Poppie Pink
Australia
Over 2 years using the app
Edited September 15, 2019

Update (9/15/19): The email portion of the app has proved to be the most useless part of the app. Creating a newsletter is a serious chore compared to other programs. The information you gain from the newsletter is worthless. It doesn't tell you who clicked on which link, who unsubscribed, etc. It has not been effective in anyway. I guess I'm stuck until MailChimp is once again part of Shopify.

Update: I've had the app installed for a month now. The pop up works great gathering emails. Actually surprised at how many people sign up. The email feature is nice. I've sent out a few newsletters with varying results.

I can't justify paying $20 a month for the app yet. I'm told that I've reached the max impressions of 5000 per month on the free plan yet my site says I'm only at 1500 for the month (could be the way impressions are counted). The email reports leave a lot to be desired. Other apps give great detail about who opened, how many times, what was clicked on etc. Would certainly pay for that. My avg open rate according to the report dropped from 20% with another app to 2%. Not sure why.

Real Life Rosary
United States
Over 2 years using the app
May 20, 2018

Free exit intent works very well!

Leblonfins
United States
Over 2 years using the app
November 22, 2016

Fairly easy to setup and integrate with MailChimp. Working well so far and it is definitely increasing newsletter signups. Only complaint is that some of the "new" signups are existing customers who are already on our mailing list.

Smiley Honey
United States
Over 2 years using the app
February 21, 2019

So far the app has been easy to install and customise. Im looking forward to seeing how it works on the website.

Stacked Clothing
New Zealand
Over 2 years using the app
June 7, 2017

Thank you -This is just what needed for my website

Sarah Feldman Cape Town
South Africa
Over 2 years using the app
November 28, 2016

Just set it up. So far so good. Real easy to use and integrates with Shopify Customer DB.

Rocky Beach Tees
United States
Over 2 years using the app
November 26, 2019

keeps asking for review. pop up and email are billed separately. first 10 test emails went to google spam while mailchimp didn't trigger that

AlgorithmBags
United States
Over 2 years using the app
Privy Operations replied December 2, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will be happy to see if there's anything on our end we can do to assist with the spam filtering.

October 16, 2019

I am still trying to figure out the app but so far its not bad wish it was a little easier to use and some of the features don't work all time. but for a free app its actually really good to utilize,

Modern Nutrition Center
United States
Over 2 years using the app
Privy Operations replied October 17, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training