Reviews (24,815)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

November 30, 2017

Just started easy to put together will know more in the future how well the return customer figure's effect the site.

Home Gym Plus Fitness Equipment
Australia
Almost 5 years using the app
March 12, 2018

It would be five stars but they do not take your crucial input.

Privy is a great platform, yet, the mobile component, which is used by over 70% of our visitors has a defect when applying the static sign-up button. It is intrusive and covers both, the check-out button on the bottom as well as the Menu bar when applied on the top.

Not very smart.

It is a mild code effort to change.

Goacosmetics
United States
Over 6 years using the app
March 6, 2017

you block images if I don't subscribe. I am actually not so happy with how it works now I have loaded it to my website. I took it on the recommendation of a shopify consultant but I am looking for something else more user friendly.

Babylemonadestore
Australia
Over 4 years using the app
May 16, 2017

To intense on the Review pop up

Mesbobettes
Canada
Over 4 years using the app
July 19, 2017

I don't like being forced to leave a review before being granted access to use an app. I usually leave one anyway.

K Johnson Jewelry
United States
Over 4 years using the app
July 31, 2017

Still in the beginning.... Doesn't seems so simple and intuitive as I thought.

Meaningful Jewelry
United States
Almost 6 years using the app
January 26, 2019

still trying to figure it all out but so far works okay, once we learn how to send email offers might work out a little better for us

Craft Supply Canada
Canada
Almost 6 years using the app
September 25, 2016

Have just got this app and it looks great!

Antipodream
United Kingdom
Over 4 years using the app
January 27, 2020

Reasonably easy to use marketing app on the free plan. Good information provided with performance reports.

EBONiiVORY
Australia
Almost 6 years using the app
Privy Operations replied January 28, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 17, 2017

This is my first campaign. It was very easy to set it up. I'm excited about how customers will respond to it.

Renee Jones Art
United States
Over 4 years using the app