Reviews (24,914)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

May 27, 2017

Hi - thanks for the app - find it a little hard to navigate sorry.

Donnahclothing
Australia
Over 5 years using the app
May 20, 2019

Just signed up. Not sure yet. Prompts for reviews so early are kind of irritating and probably a bit counterproductive.

1pt ONE PART
United States
Over 5 years using the app
Privy Operations replied May 21, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

June 7, 2018

This app is one of the best apps in shopify store. You can make all kinds of pop-ups with it.

Doll Up By Rashi Sharma
India
About 5 years using the app
November 26, 2016

It's ok. Font consistency across browser platforms appears limited. Additionally, if you uninstall Privy from your Shopify store and then reinstall it, the popup disappears and requires an immense amount of effort to repopulate. I still haven't figured out how to do it. Thinking about trying other apps and if anyone reading this has any suggestions feel free to drop them below!

Free Breakfast For Children
United States
About 5 years using the app
November 21, 2017

sometimes a bit confusing to use but seems good

The Health Discovery Co
New Zealand
Almost 5 years using the app
March 19, 2017

Easy to use & clear for a free service however I wish there was more choice to share uniquely generated discount codes and options for people to invite others and receive rewards in return etc.

Woolandwater
Netherlands
Almost 5 years using the app
Edited April 2, 2020

I used this app for a pop up on my site. I found it a little confusing at first to re-design a custom design but eventually got the hang of it.

Milk & Thistle
Australia
Almost 5 years using the app
November 30, 2017

Just started easy to put together will know more in the future how well the return customer figure's effect the site.

Home Gym Plus Fitness Equipment
Australia
Almost 5 years using the app
May 21, 2019

I cant give you a good review at this moment because I havent gotten a chance to use it. I think your "review prompt" is a little premature.

PAST PERFECT
United States
Almost 5 years using the app
Privy Operations replied May 21, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

March 6, 2017

you block images if I don't subscribe. I am actually not so happy with how it works now I have loaded it to my website. I took it on the recommendation of a shopify consultant but I am looking for something else more user friendly.

Babylemonadestore
Australia
Over 4 years using the app