Reviews (24,924)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and growing email lists, particularly praising its user-friendly interface and seamless Shopify integration. It offers email and SMS marketing, customizable templates, and effective automations. The pricing model is considered reasonable and scales with business size. Merchants also appreciate the responsive customer support and continuous updates that enhance the platform's robust online marketing capabilities.

August 15, 2024

I recently had an issue and the Privy support team, particularly Uri and David, were incredibly helpful. They provided clear guidance and ensured that my email campaigns were running smoothly again. I’m really impressed with the level of service and professionalism. Highly recommended! Thank you, Uri, David and the Privy team!

Inscension.shop
Netherlands
Over 1 year using the app
September 2, 2024

Very helpful support. Saved us a lot of time in trying to figure out something ourselves.

Current Riders
United States
5 months using the app
August 7, 2024

Great customer service experience! Jose was fast at resolving my issue. Privy is an easy-to-use APP with good features and a simple interface. So far, we love working with it.

MagicGel.com
United States
Over 3 years using the app
August 8, 2024

Jose helped me today! Great customer service! Professional, quick, and patient! Super helpful with what I was having trouble with :)!

Poppy's of Atlanta
United States
About 2 years using the app
September 26, 2024

The support is quick and nice!

Tinybook Whispers
China
4 months using the app
July 31, 2024

We needed support and were very kindly assisted by Jose. And the problem was quickly resolved. Great support.

Keiko Sports USA
United States
Almost 7 years using the app
August 5, 2024

Karol helped me with my question in a very kind, fast and assertive way. Thank you very much!

benestarepr
United States
Over 2 years using the app
September 20, 2024

Great Support for newbies navigating the site! So far experience has been great!

Scooter Life Canada
Canada
3 days using the app
July 29, 2024

Amazing app, has been a huge factor in our success as a small (not so small anymore haha) business. Henry is so helpful, knowledgeable and genuinely cares. Thank you so much!

Epic Kidz Play Solutions
Canada
About 2 years using the app
August 5, 2024

Jose and the privy support team have been very helpful! Quick replies to chat and email and actual support with videos when needed. Love this platform

Figlia Jewelry
United States
4 months using the app