Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

May 3, 2017

works well, lots of features to chose from and it's working properly

Opv Beauty
United Kingdom
Over 4 years using the app
May 7, 2019

haven't used it much but it seems pretty easy and helpful. will be trying to use it more to hopefully convert more sales.

fsc skate
Australia
Over 1 year using the app
Privy Operations replied May 8, 2019

Totally understand if it’s too early to give an accurate review. As you get started with using us more, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training !

Edited July 30, 2020

Still in set up mode, but excited to see how it goes. :) So far so good. I am eager to see how and if my email list grows.
Thank you

Jessica Gallardo
United States
Over 1 year using the app
November 29, 2019

The customer service is awesome and I'm still learning about taking my email marketing to the next level.

Obsessed With Succulents
United States
Over 4 years using the app
Privy Operations replied November 29, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

March 25, 2019

This app seems to do its job great. Easy to design pop-up. Emails them to confirm subscription! Abandoned cart emails are an added bonus too.

Cotton - Camera Carrying System
Canada
Over 1 year using the app
February 2, 2017

Have been using Privy for a few months now, and it is working well. Easy to set-up with a simple/custom pop-up box and the App looks slick on my website. Clear email communication when someone joins or leaves my email list. Thanks Privy!

Urban Canairie
Canada
Over 1 year using the app
Edited August 28, 2019

Easy to use and integrated with other apps well such as Mail Chimp. Plenty of formatting options too

we are spaceplay
United Kingdom
Over 1 year using the app
Privy Operations replied August 29, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 18, 2016

Good amount of features on the free version. Very easy to use with nice templates. The premium version is a bit pricey.

Shop Joy Love
United States
Over 4 years using the app
Edited March 5, 2019

Just integrating and thusfar its been pretty smooth, robust features on free trial - looking forward to digging in and continue to experiment.

Grass Fed Coffee
United States
Over 1 year using the app
Privy Operations replied March 5, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com

Edited December 18, 2018

Like most apps it gives you a taster of the good stuff but blocks enough features to make you purchase the full package. The harassment to write this review can also be a bit much, you get a repetitive pop up to remind you about it. It's a good basic system and I would recommend it, but as I've found with most third party apps they can get expensive if you want the full range of features.

De Lacey Fine Art Ltd
United Kingdom
Over 4 years using the app